What are the responsibilities and job description for the Alarm Remodel Salesman position at Allied Fire Protection?
ALARM REMODEL SALES
JOB DESCRIPTION
Position Summary
Under the direction of a Sales Manager, the Alarm Remodel Sales will primarily support the Remodel Department with estimating and sales, which includes: sales pipeline development and maintenance, internal and external communication, bid and scope clarification, providing a proposal, and sales bookings.
Job Responsibilities include but are not limited to:
- Reports directly to the Sales Manager
- Receives and reviews requests for proposals or invitations to bid directly from customers, bid boards, or other means
- Generates sales or opportunities through customer outreach or other means
- Records, updates, and monitors quotes via company policies, bid logs, and CRM, as appropriate
- Estimates, quotes, and provides a proposal in a timely manner and ahead of bid deadlines when possible
- Utilizes the most updated estimator workbook or estimating tool when preparing quote
- Provides a layout of alarm system/components via company procedures, which may involve a paper or digital layout
- Reviews and seeks approvals on estimates exceeding value or scope of work thresholds as required
- Identifies and qualifies scope per bid documents, job walks, or local requirements
- Provides exclusions on proposals as appropriate
- Communicate quotes or proposals directly with customer via phone and/or email
- Documents conversations and activity per company procedures
- Coordinates multiple scopes to produce one proposal to customer when appropriate
- Updates and monitors the Bid Log for all projects
- Receives signed quotes, NTP or contracts for proposed work, updates Bid Log, and submits for processing per company procedures
- Coordinates work schedules and resources with Remodel Department, as needed
- Participate in corporate meetings, quarterly sales meetings, and company events
- Conduct job site surveys to ensure the accuracy of the estimate, as needed
- Prepares assigned reports needed for invoicing (Customer set up sheet)
- Promotes a positive ongoing relationship with customers and end users
- Demonstrates effective communication skills when interacting with all internal and external customers
- Other duties as assigned
Knowledge:
- High School diploma or GED required
- Higher education degree or equivalent work experience preferred
- Familiarity with technical references and codes
Work Experience:
- 1-3 years of fire alarm and/or fire sprinkler industry sales experience preferred
- Other sales experience is a plus
- Fire alarm or fire sprinkler design experience is preferred
- Fire alarm or fire sprinkler field experience is preferred
Work Expectations:
- Believe In, Live, and Support Our Mission Statement and Core Values Daily
Mission Statement:
Continually setting the standard of excellence in fire and life safety
Values:
- Safety First
- Integrity
- Customer Focused
- Humility
- Ownership
- Teamwork
- Ensure Safe Driving of Company Vehicle or Personal Vehicle
- Complete weekly Bid Logs to track monthly Close Ratios and total Bids Won (i.e. 10- 15%, 1.5M)
- Provide estimate and required budget details for all jobs bid
- Provide detailed Scope Sheets for all jobs bid
- Pursue Bid Tabs for all estimates that are not awarded
- Maintain a Global Customer View for opportunities to expand leads and relationships across product lines and customer portfolio
- Maintain an Account Ownership mindset to ensure Customer Satisfaction and Customer Retention
- Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
- Review Notices and Liens reports, contact customers as needed, and respond to Accounting team with updates
- Submit Expense Reports timely; ensure expenses are targeted and approved in advance
- Actively Participate in required Weekly/Monthly/Quarterly team meetings
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Proposals –
- Use Proposal Numbers – Initials plus year – i.e. SP23-01
- Ensure proper formatting, details are complete, with a professional appearance
- Participate in ongoing training – SOPs, Codes/Technical, Customer Service, Software, etc.
- Review Profitability reports for accuracy and estimation improvement opportunities
- Support and Ensure Adherence with Company SOPs – Job Set Up, Contracts, Change Orders, Accounting Processes, Subcontractors, etc.
- Teamwork – maintain positive interactions within your team, local office, same department in other offices, Accounting, etc.
- Actively participate in Lunch N Learns, events, trade shows, etc.
- Partner with Marketing and Business Development Team
- Know the Allied “Why” – maintain a consistent message
Skills and Competencies:
- Team-oriented with a willingness to learn and assist other departments as needed
- Self-motivated with ability to work independently
- Excellent written and verbal communication skills
- Meticulous attention to detail with excellent organization skills
- Ability to locate, interpret and apply applicable codes and references
- Ability to follow verbal and written instructions
- Ability to effectively utilize computers and software including Microsoft Office Suite, Computer Ease and other software required by the Company
- Ability to maintain accurate and auditable records
- Ability to work in a fast-paced service/construction team environment
- Attention to detail with emphasis on accuracy and quality
- Ability to prioritize work to balance multiple projects and deadlines
Physical Requirements
- Office Setting including sitting, some bending, walking and viewing
- Jobsite Setting including minimal ladder use, utilizing proper PPE, use of hands and fingers, handle, or feel objects, tools, or controls
- Stand, walk, climb, balance, stoop, kneel, crouch, or crawl
- Reach with hands and arm
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
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