Account Manager

Allied Universal
Ottawa, ON Full Time
POSTED ON 8/31/2022 CLOSED ON 4/3/2023

What are the responsibilities and job description for the Account Manager position at Allied Universal?

Overview

We are North America’s leading security services provider with over 300,000 phenomenal employees. At Allied Universal®, we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. For all full-time positions, we offer medical, dental, and vision coverage, life insurance, employee assistance programs, and more! We also offer company paid uniforms and part-time and flexible schedules!

Job Description

As an Account Manager at Allied Universal®, the Account Manager is accountable for day-to-day operations of an assigned account, including management and professional development of security personnel. The Account Manager will build, improve, and maintain relationships with clients and employees: develop and retain staff; coordinate needed support services and solve problems to effectively run the account. This role is responsible for meeting or exceeding financial and operational goals; provide quality customer service. The Account Manager maintains or oversees maintenance of weekly operating schedules, completion of payroll for assigned security personnel and provides after-hour emergency response as required.

 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

  • Supervise the day-to-day security operations of an assigned client site
  • Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development, and support
  • Ensure the client site is provided with high quality security services to protect people and property
  • Build, improve, and maintain effective relationships with both client and employees
  • Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service

BASIC QUALIFICATIONS:

  • Formal Education, Licenses, and Certifications Required:
    • College degree in Criminal Justice, Business Administration, or related field
    • Must possess, or be able to obtain, a valid security license
  • Type and Length of Specific Experience Required:
    • Minimum of two (2) years of business management/operations/supervisory experience (depending on size/scope of client)
    • Experience in hiring, developing, motivating, and retaining quality staff

Closing

Allied Universal® provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca. We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

Requisition ID

2022-856669
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