What are the responsibilities and job description for the Phone Operator position at Allmed Transportation?
**Overview:** We are seeking a detail-oriented Phone Operator to join our team. The ideal candidate will have excellent communication skills and be proficient in phone systems and data entry. **Duties:** - Answer incoming calls and direct them to the appropriate department or individual - Provide information to callers and assist with inquiries - Perform data entry tasks accurately and efficiently - Maintain a professional and courteous demeanor during all phone interactions - Assist with dispatching duties as needed - Handle front desk responsibilities when required **Skills:** - Proficiency in using phone systems - Strong communication skills to effectively interact with callers - Multilingual or bilingual abilities are a plus - Data entry skills with a high level of accuracy - Clerical skills for organizing and managing information - Excellent phone etiquette to ensure positive caller experiences - Ability to communicate clearly and effectively
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Paid time off
Physical setting:
- Office
Schedule:
- 10 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Cranford, NJ 07016 (Required)
Ability to Relocate:
- Cranford, NJ 07016: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $18