How much does a Switchboard Operator make in the United States? The average Switchboard Operator salary in the United States is $38,619 as of March 26, 2024, but the range typically falls between $35,436 and $42,635. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target. 

Switchboard Operator Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Switchboard Operator Salary $32,539 US March 26, 2024
25th Percentile Switchboard Operator Salary $35,436 US March 26, 2024
50th Percentile Switchboard Operator Salary $38,619 US March 26, 2024
75th Percentile Switchboard Operator Salary $42,635 US March 26, 2024
90th Percentile Switchboard Operator Salary $46,293 US March 26, 2024
25% $35,436 10% $32,539 90% $46,293 75% $42,635 $38,619 50%(Median) Didn’t find job title? Click
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What skills does a Switchboard Operator need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.


Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.


Workday: A cloud-based human resource management software system that unifies a wide range of HR functionality into a single system.


Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period

Customer Service 18.18%
Workday 1.38%
Life Insurance 2.7%
Others 77.74%

Job Description for Switchboard Operator

Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 View full job description

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See user submitted job responsibilities for Switchboard Operator. job board provides millions of Switchboard Operator information for you to search for. Click on search button below to see Switchboard Operator job openings or enter a new job title here.

Job Openings for Switchboard Operator

Career Path for Switchboard Operator

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Switchboard Operator, the upper level is Receptionist II and then progresses to Receptionist III.

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Switchboard Operator salary varies from city to city. Compared with national average salary of Switchboard Operator, the highest Switchboard Operator salary is in San Francisco, CA, where the Switchboard Operator salary is 25.0% above. The lowest Switchboard Operator salary is in Miami, FL, where the Switchboard Operator salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average

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Average Total Cash Compensation

Includes base and annual incentives

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Switchboard Operator in the United States. The base salary for Switchboard Operator ranges from $35,436 to $42,635 with the average base salary of $38,619. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $35,513 to $42,793 with the average total cash compensation of $38,732.
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Skills associated with Switchboard Operator: Call Screening, Business Communications, VoIP Software, Telephone Skills/Etiquette

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Switchboard Operator Salary in United States
Switchboard Operator Salary Graph, Regional Distribution and Summary