Insurance service representative

Allstate Insurance Agency - Tonia Anderson
Harrisburg, PA Full Time
POSTED ON 5/5/2024

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Free food & snacks
  • Parental leave

ROLE DESCRIPTION :

As an Insurance Service Representative, you will be the frontline liaison between our customers and agency staff, providing outstanding customer support, while assisting the existing team.

Your attention to detail, experience in customer support, and desire to help grow the agency make you an ideal fit.

We welcome customer-focused and empathetic team member and anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

  • Establish customer relationships and follow up with customers as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Provides personalized, professional customer service experiences by building trust and developing strong customer relationships.
  • Responds to customer inquiries regarding coverages, billing, claims, or products by helping processes change to existing accounts and policies.
  • Schedules appointments with existing or prospective customers for agency employees

QUALIFICATIONS :

  • Demonstrated customer service experience
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Experienced with PC software applications (Microsoft Office Suites, Intern
  • et Explorer)
  • Bilingual Spanish preferred but not required.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors.

2021 Allstate Insurance Co.

Last updated : 2024-05-02

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Job openings at Allstate Insurance Agency - Tonia Anderson

Allstate Insurance Agency - Tonia Anderson
Hired Organization Address Harrisburg, PA Full Time
Work Benefits may include : Comprehensive on-the-job training Competitive Wage Parental Leave Paid Sick days Vacation & ...
Allstate Insurance Agency - Tonia Anderson
Hired Organization Address Harrisburg, PA Full Time
Work Benefits may include: Comprehensive on-the-job training Competitive Salary Parental Leave Paid Sick days Vacation &...
Allstate Insurance Agency - Tonia Anderson
Hired Organization Address Harrisburg, PA Full Time
Benefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development...
Allstate Insurance Agency - Tonia Anderson
Hired Organization Address Harrisburg, PA Full Time
Additional Work Benefits may include: Comprehensive on-the-job training Competitive Salary Parental Leave Paid Sick days...

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