What are the responsibilities and job description for the Customer Service Representative position at Allstate Insurance?
Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be , proficient in , and possess excellent communication skills to assist customers effectively.
Responsibilities:
- Handle inbound customer inquiries via phone, email, and chat
- Provide exceptional customer service by addressing customer concerns and resolving issues promptly
- Conduct outbound calling campaigns to follow up with customers
- Perform data entry tasks accurately and efficiently
- Analyze customer feedback to improve service quality
Requirements:
- Fluency in English
- Strong communication skills with excellent phone etiquette
- Prior experience in customer service is preferred
- Proficiency in data entry and ability to multitask effectively
- Multilingual capabilities are a plus
Join our team as a Customer Service Representative and be part of a dynamic work environment where your language skills and customer service expertise will be valued.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Work setting:
- In-person
Location:
- Wylie, TX 75098 (Preferred)
Ability to Commute:
- Wylie, TX 75098 (Required)
Ability to Relocate:
- Wylie, TX 75098: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $15
