The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.
We are the Good Hands. We don’t follow the trends. We set them.
This job is responsible for investigating, negotiating, and settling moderately complex and occasionally complex claims involving the contents of a homeowner loss such as fire, water, or theft. The individual handles claims that typically require alternative housing during the restoration of the property. The individual handles claims virtually by leveraging technology tools and virtual resources to conduct a thorough analysis and evaluates damages, determines loss coverage, and authorizes payments
• This job is responsible for investigating, negotiating, and settling moderately complex and occasionally complex claims involving the contents of a homeowner loss such as fire, water, or theft. The individual handles claims that typically require alternati
• Investigates, reviews, determines and verifies coverage/policy information, Assists in reviewing files and making recommendations to refer files to Home Office for escalation
• Organizes and reconciles bills, reviews mitigation bills, completes and reviews contents inventory, contents pricing, and analysis
• Negotiates and settles claims in accordance with business unit best practices
• Researches and responds to moderately complex and occasionally complex customer communications, concerns, conflicts or issues
• Conducts subrogation investigations
• 4 year Bachelors Degree (Preferred)
• 2 or more years of experience (Preferred)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
• No Certification, License or Registration is required for the job.
• Applies general and broad knowledge of insurance policy, coverage, and regulation
• Applies general and broad knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards
• Applies general and broad knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data
• Applies general and broad knowledge of problem solving and preparation of reports for analysis
• Applies general and broad negotiation and/or arbitration skills
Compensation offered for this role is $72,000 - $106,900 per year and is based on experience and qualifications.
Good Hands. Greater Together. ℠
As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit https://www.allstate.jobs/benefits/
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