Host/Hostess

Alma is immediately hiring for a Hosts for our brunch and dinner service. The ideal candidates will gain experience in customer service, be able to work in a team environment, develop great communication skills, and have opportunities for growth and advancement.

Responsibilities:

• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name

• Use visual cues to seat Guests in either the bar or dining area depending on their preference

• Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff

• Answer incoming calls to the restaurant and provide appropriate service

• Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate

• Tend to special Guest needs and requests

• Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).

• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies

• Help dining room staff by setting and clearing tables; replenishing water; serving beverages

• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders

• Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders

• Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders

• Contribute to team effort by accomplishing related results as needed

THIS IS AN EVENING SHIFT!!!

Job Types: Full-time, Part-time

Pay: $10.00 - $12.00 per hour

Benefits:

• Employee discount

Physical setting:

• Casual dining restaurant
• Upscale casual restaurant

Shift:

• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• New Orleans, LA 70117: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location