What are the responsibilities and job description for the Account Manager/Customer Service Representative position at AlphaGraphics of Franklin?
Account Manager/Sales Representative
Are you looking for a rewarding career with a multifaceted company? Do you enjoy a fast paced environment and learning new things? Then look no further. AlphaGraphics of Franklin is a locally owned marketing and visual communications company specializing in client solutions. We are currently seeking an enthusiastic Account Manager with outside sales experience to join our team.
Responsibilities
- Meet sales and performance goals by utilizing the AlphaGraphics Sales Process
- Continuously prospect using various sales methods such as cold calling, following up on leads and referrals, and contacting existing customers to consistently provide services to meet their needs
- Attend networking events
- Set appointments with new and existing customers to discuss their printing, design, visual communication, and marketing needs
- Create and deliver estimates in a timely manner
- Follow-up on all sales activity through telephone, written and personal contact
- Develop and maintain accurate customer files
- Attend Work in Process meetings with center staff to manage client projects
- Maintain weekly and monthly sales activity reports; meeting regularly with center management to discuss current and future sales opportunities
- Keep current on pricing strategy and client procedures for managed accounts
- Analyze current customer base, local market and economic conditions, and primary competitors on a continuous basis
Qualifications
- Sales, marketing, and customer service experience in the printing industry required
- Project management experience
- Detail oriented with strong organizational and computer skills
- Ability to multitask in a fast paced environment
- Strong analytical skills
- Excellent written and verbal communication skills
- Must be persuasive and goal driven with a professional appearance
- Ability to work independently and as part of a team
- High school diploma required; Bachelor’s Degree from an accredited college preferred
Application Instructions
Qualified applicants should submit resumes via Indeed. Only applications submitted via Indeed will be considered.
Job Type: Full-time
Ability to Relocate:
- Franklin, TN 37067: Relocate before starting work (Required)
Work Location: In person