Customer Service for Extroverts

We are looking for a 9am-5pm Customer Service Representative ($20 - $22/hr to start) 1 day work from home plus 4 days in office at 3540 S. Poplar St. Denver, CO 80237. You’ll work 2-3 days as a maid before you join us in the office.

The Job...

• You missed a spot, my expectations weren’t met, my clean sucked! This can be the job some days. About what you’re expecting? The good news is that you have the freedom to dive in and solve your clients issues all the way through.
• 1 month of hands-on training. 1 week you watch me, 1 week I watch you, 2 weeks or more of close communication until it clicks.
• Make this the job you want. If you work better from home, you can move to work from home 4 days per week and in the office 1 day per week.
• We’re all detectives here. If something goes wrong, peer input is important. We’ll call everybody we can to figure out how to solve the problem for good.
• You're joining a team of 4 very different people. You may get a joke, a deadline, or a crystal depending on who you ask. We're looking for somebody who can put up with us.
• Not all days are thrilling. Sometimes nothing happens for a whole week. You’re just responding to emails and finding ways to delight our clients.
• We think that being a maid is a damn good job, and that it’s a job you should be proud of. Our clients get this. They buy into the company, and they are on board with what we’re trying to accomplish. So, they have high expectations, and it sucks when we let them down. The good news is that because they buy into what we’re about, they are coming to us looking for help, and you get to be the person who gets them what they need.

Who You Are…

• You're the go-to friend for anyone seeking a compassionate listener or a supportive hand. Your empathetic nature shines through as you effortlessly forge connections, comprehending others' needs and ensuring they feel truly understood.
• Mastering multitasking is your forte, skillfully managing phone calls, emails, and problem-solving—all delivered with a cheerful tone in your voice.
• You relish in a daily influx of challenges that provide opportunities for personal growth.

You can qualify to join our team if you...

• Possess a talent for empathy and a track record of making clients feel like celebrities.
• You’re capable of turning problems into solutions with just a few words.
• Want to jump on a rocket ship? We are on a mission to elevate what it means to be a maid. Ask us about this in your interview.
• PLEASE DO NOT APPLY IF YOU THINK THIS IS ANOTHER CUSTOMER SERVICE JOB. WE ARE NOT LOOKING FOR FAST ANSWERS. WE’RE LOOKING TO KEEP CLIENTS FOR LIFE. THIS IS YOUR RESPONSIBILITY.

Here is what we have to offer you:

• Alpine Maids has plans to double and then 10x. We take an interest in your interests. Stay in this seat forever, or we can move you up after a year.
• Pay ranges from $20 to $25 per hour, reflecting our appreciation for your skills and commitment.
• Kaiser health plan with 50% match, vested 401k, dental, vision, emphasizing the importance we place on your well-being, as much as we do on the homes of our clients.
• Three weeks of paid time off, recognizing that everyone deserves a break for relaxation and rejuvenation.
• Weekly pay.

The basic requirements for this job are as follows:

• Have a genuine enthusiasm for helping people and simplifying their lives. We are a part of our client's lives and have given them rides from the airport, rearranged homes for senior clients, and sent management to clean before a client returned home from the hospital after giving birth. Some days we are just letting people know when we'll arrive. You never know what you'll get when the phone rings!

Salary : $20 - $25