Job Posting for Warranty Administrator / Service Administrator at Alta Equipment Group
Responsibilities:
Our Construction Equipment Group is seeking an additional full-time Warranty Administrator / Service Administrator for our Florida branches. This position will primarily report to the Tallahassee, FL branch with occasional travel to local branches.
The primary responsibilities are:
Register warranty into vendors systems
Map the warranty process for each OEM and warranty vendor
Work closely with Technicians and Service department on a daily basis
Follow up with other inter-company departments on open issues
Incorporate Alta's Guiding Principles into daily activities
Performs other duties as assigned
Consistent, regular, and reliable attendance including being ready for work at the designated start time
Qualifications:
Must have strong computer skills and working knowledge of Microsoft Word, Excel and Outlook. Previous ERP experience is a plus.
Preferred to have auto or construction equipment dealership experience.
Possess excellent verbal and written communication skills
Excellent time management skills and the ability to communicate with all levels of coworkers, as well as customers
Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to correspond with management and other departments daily. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Ability - Basic: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands/Work Environment:
Physical/Sensory Functions: Regularly will use sit, use hands, talk/hear; Frequently will reach with hands; Occasionally will stand, walk, climb or balance, stoop, kneel, crouch or crawl, taste/smell.
Vision: No special vision requirements.
Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift up to 25 pounds; Occasionally will lift up to 50 pounds
Work Environment: Regularly will work near moving mechanical parts, exposed to fumes or airborne particles
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