Clinic Office Coordinator

Job Overview
This position is responsible for the front office procedures that are accomplished in order to facilitate a smooth process for patient registration and checkout.

Responsibilities
- Greets all patients, families and visitors, verifies appointment information, provides directions and responds to inquiries as appropriate
- Answers phone, takes messages, provides information and assistance as appropriate; routes to appropriate party as needed
- Receives prescription and re-fill requests from patient, distributes dispensed medication to patients, requests signature and records activity in log in accordance with policy
- Adhere to HIPAA regulations to maintain patient confidentiality.
- Receives prescription and re-fill requests from patient, distributes dispensed medication to patients, requests signature and records activity in log in accordance with policy
- Verifies insurance information, eligibility and benefit coverage with parent/guardian to ensure understanding of requirements and/or constraints effecting treatment
- Arranges appointments for patients for medical care with providers as ordered by healthcare professional

- Reviews patient registration information for updates and/or changes to primary and secondary insurance coverage to ensure accuracy of billing

- Performs collection procedures for insurance co-pays, deductibles, and outstanding balances. Prepares and issues receipts for account payments.

- Determines insurance eligibility; completes pre-certification information for referral appointments as needed

- Coordinates and arranges for referral appointments with a variety of contracted providers as ordered by provider

- As directed by healthcare provider, contacts emergency and police dispatchers to respond to urgent and/or emergency situations

- Copies insurance card and attaches to registration documents to ensure accuracy for timely payment of claim

## Qualifications
- Previous experience as a Medical Receptionist or in a similar office setting is preferred.
- Understanding of HIPAA regulations and compliance requirements.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.

Job Type: Full-time

Pay: $20.06 - $25.04 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Las Vegas, NM 87701 (Required)

Ability to Relocate:

• Las Vegas, NM 87701: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $25