Training Coordinator

Company Description:

Trusted by major players throughout the industry, Altametrics has been a leading provider of SAAS solutions to businesses since 1997. The companys philosophy is to combine software design with comprehensive consultancy and support services to delivering business critical applications.

Altametrics enterprise software solutions deliver ROI to businesses by helping it work more productively, increase profitability, improve customer service and value, integrate with other business applications, and readily access information to make informed decisions.

The company offers a comprehensive product line of enterprise software and professional services addressing the needs of various departments and executive management of corporate clients. The applications are ideal for executives needing real time access to enterprise data. The software solutions are web‐based, designed to be deployed quickly, scalable for business growth, reliable and readily available. Altametrics offers clients industry leading consulting, implementation, development, engineering, training and support services.

Altametrics offers a very exciting, friendly and energetic working environment filled with constant new challenges, new expectations, new responsibilities and endless growth opportunities.

Position Summary:

We are looking for a Corporate Trainer who will create, implement, and manage all training related activities for all Altametrics departments and lead the organization to success by ensuring enhanced employee performance. The Corporate Trainer will partner with management, cross-functional teams and subject matter experts to design and create role-specific curriculum.

This individual will take Standard Operating Procedures (SOPs) for positions within the company, along with newly developed curriculum and build learning plans, activities, group projects, assignments, quizzes and testing for various parts of the business including Sales, Marketing, Customer Success and Professional Services. The output of this individuals work will improve the efficiency and effectiveness of training and performance management efforts across the company. This is an outstanding opportunity for a professional individual to join a growing organization.

This position requires strong oral and written communication skills as well as the ability to apply a detailed, clear and analytical approach to solve problems and complete unfamiliar tasks.

JOB FUNCTIONS AND RESPONSIBILITIES:

• Create high-quality eLearning courses used to train customers and employees on the companys software and services

• Effectively and consistently align corporate training efforts to the successful achievement of organizational KPIs

• Cross-functionally collaborate with department managers to design and create role and KPI-specific training programs and eLearning courses

• Design and facilitate a variety of activities including small group activities, projects, simulations and role-playing, quizzes and testing

• Create and administer quizzes and testing for product and role specific courses; grade and score quizzes and testing on a weekly basis

• Coach and guide employees towards successful completion of all training activities and testing in order to be fully competent in their roles within the company

• Develop evaluation matrix for KPIs and monitor trends and progress

• Recruit and manage outsourced resources to work on various projects focusing around course and curriculum creation and video tutorials

• Travel if necessary to company events to educate and train customers and prospects on product functionality

QUALIFICATIONS:

Required Skills and Experience

• 2-3 years experience with creating, conducting or facilitating training workshops or classes

• Experience using various softwares/platforms pertaining to training or performance measurement

• Proficient in Microsoft Office

Desired Skills and Experience

• Leadership experience; experience having managed at least one direct report

• Strong technical documentation skills. Technical writing skills a plus.

• Ability to collect, organize, analyze, distill and document significant amounts of information and process steps

• Ability to lead without authority to ensure documents move through the required review and approval steps

• Ability to work well with all types of personalities and individuals at all levels of employment within the company

SKILLS AND ATTRIBUTES:

• Strong analytical, oral and written communication skills with the ability to build quick rapport with all levels of the company

• Demonstrated strong attention-to-detail and ability to work with accuracy.

• Ability to work autonomously on multiple projects and to prioritize daily tasks and responsibilities effectively.

• Motivated team player

• Ability to easily acclimate into the project team and make an immediate contribution.

• Ability to interact with team-members in a professional manner using tact, courtesy and good judgment to provide timely inquiry response

Job Type: Full-time

Salary: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Costa Mesa, CA 92626: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience creating Standard Operating Procedures (SOPs)?
• Do you have experience creating training materials and assessments for employees?
• How many employees have you trained?
• What are your salary expectations?

Experience:

• Corporate Training: 2 years (Required)

Work Location: In person

Salary : $60,000 - $65,000