What are the responsibilities and job description for the Part time Contract Pharmacy Technician II (Remote Texas) position at Alto Pharmacy?
About the Team
The Patient Care experience is an essential part of our mission to build the pharmacy of the future. Our Pharmacy Technician team goes above and beyond for our patients by combining the friendliness of your neighborhood pharmacy with the speed of a fast-moving startup. We believe in changing the traditional pharmacy model for the better to provide a five-star experience.
As a Pharmacy Technician II, you will use your advanced knowledge working in a pharmacy to prepare and submit third-party insurance claims using our custom-built pharmacy management system. Additional responsibilities will include troubleshooting complex cases. You'll also deliver extraordinary customer service while handling patient escalations via phone, text, chat, and email.
Fully remote * Work hours Monday - Friday 9:30 am - 1:30 PM PT
May reside anywhere in the state of Texas
Must hold an active pharmacy technician license from State of Texas Board of Pharmacy
Accelerate your career as you:
- Troubleshoot prescription issues by calling insurance companies, doctors offices, and patients
- Work closely with doctors offices to manage refill requests, prior authorizations, and coverage determinations
A Bit About You:
Minimum Qualifications:
- 2 years experience working in a high volume pharmacy
- Must reside in Texas or Colorado
- An active pharmacy technician (PTCB) license in good standing with the State Board of Pharmacy, free of any disciplinary actions
- Knowledge of commercial and government insurance and how to troubleshoot claims
- Ability to learn and operate a new pharmacy management system and other relevant equipment
- Ability to interpret, transcribe, and troubleshoot prescription information
- Ability to perform common math calculations
Preferred Qualifications:
- Experience working in a digital pharmacy space
- Experience with specialty claims adjudication
- Experience submitting and managing Prior Authorizations and TAR's
Additional Physical Requirements:
- Read English, comprehend, and follow simple oral and written instructions. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Assessing the accuracy, neatness and thoroughness of the work assigned.
- Communicating with others to exchange information. Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
- Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
- The ability to hear, understand, and distinguish speech and/or other sounds (e.g., phone conversations)
- Frequent repeating motions required to operate a computer that may include the wrists, hands and/or fingers.
- Sedentary work: Sitting most of the time, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Walking and standing are required only occasionally.
