Paving Specialist

This position is responsible for differentiating and understanding the operation of Caterpillar paving products, associated technology to create additional sales, and help grow market share. Success also depends on the ability to trouble-shoot paving associated problems, answer technology related questions, and determine if a question can be answered over the phone or in person. 

• Serve as a liaison between Altorfer Inc., our customers, and Caterpillar Inc.
• Set up and assist Altorfer sales reps with equipment demonstrations to facilitate equipment sales.
• Handle new machine start-ups upon delivery. Evaluate the equipment with the customer to ensure it’s what the customers wants and start-up the equipment for the customer to reassure the equipment is working correctly.
• General on-site support: when customers have product issues, the Paving Specialist will assist the operator and try to resolve.
• Conduct and implement training as needed.
• Promote safety and environmental responsibility.
• 30% travel is required with some overnights when needed
• Offer support that meets or exceeds customer expectations and helps resolve customer issues.
• Other duties as assigned.

• Knowledge and previous background in asphalt paving, milling, soil stabilization, and compaction preferred. 
• Good communication skills (verbal and written).
• Must be flexible during the paving season to work overtime and weekends as necessary.
• Willingness to travel to trade shows, store locations, other sites for training and stay overnight if required.
• Must always have outstanding positive attitude.  
• Must be a self-starter with good time management and ability to multitask.
• Computer literate required. Must be able to work in multiple applications at the same time and familiar with programs such as Microsoft Word, Excel, Access and Outlook.
• Must be able to work in a fast-paced environment and possess excellent customer service skills.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
• Must be able to pass required background checks for access to restricted jobsites.

This position is in the field. May on a continuous basis walk, bend and lift up to 75lbs. Travel & work is performed under a variety of weather extremes, from wet to dry, from cold to hot. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields, steel toed shoes) when needed. The noise level in the field/shop environment is usually moderate to high and office environment noise level is usually moderate to low. May intermittently sit at a desk for a period of time to answer telephone calls and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.