Assistant Manager

Assistant Store Manager Job Description

Reports To: Store Manager

Supervises: Key holders and Sales Associates

Status: Part-Time or Full-Time

Responsibilities:

Leadership

• Motivate the team by communicating the Alumni Hall vision

• Communicate clear expectations and hold all employees accountable for achieving goals

• Show a strong passion for the Alumni Hall brand, customers, and employees to help set the standard for running the daily business

• Give clear division of responsibilities to store staff

• Participate in productive monthly staff meetings

People Development

• Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience

• Coach team members in their job responsibilities to increase confidence and productivity

• Ensure that all team members adhere to all employment policies & a professional work environment

• Recognize performance issues and assist the Store Manager in the development of action plans

• Assist the Store Manager in the performance review process

• Create a fun and exciting atmosphere for customers to shop in and for employees to work in

Visual Merchandising

• Supervise and direct all merchandise processing

• Achieve excellence in the execution of all visual merchandising directives

• Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms

Performance

• Be able to open and close the store, handle deposits, and follow daily operations and expectations

• Strive to achieve daily, monthly, and annual sales goals

• Achieve store shrink goals through proper Inventory Management: Maintain operational standards to secure the store’s assets

• Assist the Store Manager in achieving UPT, ADS, Email Capture, & Ecommerce Performance goals

• Assist the Store Manager in proper scheduling practices to achieve payroll budget goals

• Ensure that all Ecommerce orders are filled and processed per company standards quickly and efficiently

• Develop a working knowledge of collegiate sports and local university activities

Communication

• Communicate with the store staff as well as the corporate office

• Assist the Store Manager with communicating merchandise needs to the buying staff

• Collaborate with the Store Manager & the marketing department to execute all marketing directives

• Stay current with competition by visiting frequently and sharing the information with the Store Manager

• Ensure that all required Ecommerce and Social Media content is communicated in a timely manner

Qualifications:

• Background Check required

• Employees are subject to random drug screenings

• Minimum high school degree or equivalent

• Minimum 1 year retail management experience

• Ability to lead a team, delegate, and follow-up

• Ability to train, develop, & foster growth among employees

• Ability to work in a fast-paced environment

• Ability to work a schedule based upon the business needs – including holidays, nights, and weekends.

• Strong verbal and communication skills

Note: This job description does not contain an all-encompassing list of duties or responsibilities that are required of the employee. Management has the exclusive right to alter this job description at any time.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Management: 1 year (Preferred)

Ability to Relocate:

• Orlando, FL 32817: Relocate before starting work (Required)

Work Location: In person