Quality Control Manager

Taxable Entity

ALUTIIQ LOGISTICS & MAINTENANCE SVS LLC

Job Title

Quality Control Manager

Location

CA Pasadena - Pasadena, CA 91109 US (Primary)

Category

Quality Control

Job Type

Full-time

Typical Pay/Range

$113,567 to $141,959

Education

Bachelor's Degree

Travel

None

Security Clearance Required

None

POSITION OVERVIEW AND PRIMARY DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

Project Overview:

The National Aeronautics and Space Administration (NASA), Jet Propulsion Laboratory (JPL) has a continuing requirement for Maintenance & Operations Support. JPL is a Federally Funded Research & Development Center (FFRDC) managed by the California Institute of Technology (Caltech) in support of the National Aeronautics and Space Administration (NASA). The campus has a minimum of 1 million square feet of facility space and a minimum of 75 acres of land.

 

Position Overview:

The Quality Control Manager at the JPL facility in Pasadena, CA, must be experienced in quality ISO Standards, quality metrics associated with maintenance and operations and have a thorough understanding of government contracting. The JPL facility operates 24/7 365 days a year. The Quality Control Manager will provide quality support during normal business hours. At times, although infrequent, the Quality Control Manager may need to be available during the non-core business hours.

This opportunity is for a POTENTIAL CONTRACT award and is contingent upon the contract being awarded. Consideration for a potential contract may require a signed letter of intent. If the contract is awarded, another position posting will be available on the Company Careers portal.

 

Primary/Major Duties and Responsibilities (Essential Functions):

 

• Edit / Manage Contractors Technical Description Document (TDD), Operations Procedures Plan, and Local Operating Procedures as needed and assigned by the Program Manager
• Performs regular physical inspections of grounds, buildings, equipment, and operations; identifies and documents quality conditions.
• Manages and assigns all quality internal Non-Conformance Reports and Corrective Action Reports.
• Responsible for implementation of all Quality Programs to support maintenance and operations (M&O).
• Performs root cause analysis to determine actions necessary to support problem resolution and continuous improvement programs.
• Plans, directs, and oversees personnel who provide oversight and compliance of contract Quality requirements.
• Directly supervises the Contractor Quality Auditor.
• Effectively communicate with all levels of management within the EMCOR and JPL organizations to journeymen / apprentice technicians.
• Reviews all quality TDD deliverables and requirements before passing onto customer.
• Effectively applies our quality methodology and enforces all quality standards.
• Prepares for all M&O management reviews and is responsible for all quality slides.
• Develops and updates the Program Manager on quality, performance metrics, quality issues, and continuous improvement opportunities.
• Performs other duties as assigned.
• Facilitates team and customer meetings effectively.
• Keeps team well informed of changes within the organization.
• Liaison to JPL within areas of responsibility.
• Effectively communicates relevant project information to superiors.
• Resolves and/or escalates issues in a timely fashion.
• Understands how to communicate difficult/ sensitive information tactfully.
• Effectively conveys Contractor messages in both written and verbal discussions.
• Keeps track of Quality Lessons Learned and shares those lessons with project staff

REQUIRED QUALIFICATIONS AND EXPERIENCE:

 

• Must hold a BS / BA in Engineering field, or Environmental / Quality Management, or Business Administration
• A minimum 10 years’ experience in Quality Management
• Demonstrated experience as a company/contract Quality Manager, including implementation of a comprehensive Quality Management System (QMS) as defined in ISO9001/2008.
• Must be able to develop relationships with customers.
• Must be able to foster opportunities to increase customer satisfaction and deepen customer relationships.
• Experienced with obtaining ISO 9001 registration.
• Must have certification as an ISO Lead Auditor.
• Must have strong verbal and written communication skills.
• Interpersonal / human relations skills preferred.
• Planning / organizational skills preferred.
• Ability to design, implement, and control a quality program.
• Ability to conduct quality inspections of lab buildings and equipment.
• Valid driver’s license
• Must be willing to submit to a drug screen/background check.
• Pursuant to the Government Contract, you must be a U.S. Citizen.

Afognak Native Corporation, Afognak Commercial Group LLC, Alutiiq LLC, and their subsidiaries are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, protected veteran status or any other characteristic protected by applicable federal, state or local laws.

The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate’s experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law.

Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Positions covered by the McNamara O’Hara Service Contract Act (SCA), Davis-Bacon Act (DBA), or a Collective Bargaining Agreement (CBA), or Fair Labor Standards Act (FLSA) will comply with the statute or CBA requirements as well as other client–customer contract requirements (all benefits are subject to eligibility requirements). For more information, please visit our Company’s Career page.