Home Manager- DD Services

Department: DD Services
Job Status: Full Time

POSITION SUMMARY
The purpose of this classification is to direct staff and manage daily operations of agency’s DD supported living residences, and ensure that contracted services are provided on a continuous basis. Individuals in this classification manage 1-2 sites up to 6 clients. Staffing levels of supervision range from 15-25 Habilitation Specialists.

ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions
Provide direct services to clients by assisting clients with completion of various programming needs and requirements. This includes monitoring and passing medication(s), client assigned house chores, meal preparation, personal care needs, and documenting clients’ cooperation, activities, behavior issues; ensure clients conduct themselves as directed while in the community and/or other public establishments; maintain client schedule to account for whereabouts of all clients at all times; ensure health and safety of clients.
Ensure safety of clients, staff and the community at-large.
Meet with essential staff and clients, regarding specific cases (e.g., individualized service plan): track client activity in order to ensure information is accurate, consistent and maintained in the proper location and format in accordance with established laws, rules, policies and procedures. Receives telephone calls from clients’ family members, probation/parole authorities, regarding procedures, rules and guidelines.
Supervise staff to ensure compliance with program requirements. Provide administrative quality assurance checks to ensure the house is operating according to provided guidance, and accomplish other administrative tasks, related to the home, as necessary.
Supervise and coordinate activities with staff. Participate in interview and selection process. Recommends disciplinary action when appropriate conducts performance evaluations; trains new employees. Up to 4 hours in the home.
Attend and participate in internal and external meetings as an agency representative for the client (e.g., individual service plan meetings, behavior support review meetings, vocational meetings)
Meet with team members regarding changes in services or needs; reporting of MUI/UI’s, court appearances, and medical appointments, etc.
Attend in-service training programs and external professional development training; serve as DD Services On-Call (MOC), as scheduled, including providing coverage to ensure appropriate staffing levels.
Other duties as assigned.

POSITION QUALIFICATIONS
Alvis Ambassador
Is aligned with the Mission and Vision. Willingly shares knowledge of the company’s history and purpose.

Delivers on commitments. Provides response to individuals or teams in a timely manner. Calls out others on actions and behaviors that are counter-productive to the good of the team or are in conflict with the code of Conduct. Ensures high standards are attained. Creates environment where positive and negative consequences are expected. Doesn’t misrepresent himself or herself for personal gain.

Organizational Skills
Effectively manages one’s own time and resources to ensure that work is completed efficiently. Demonstrates a system of keeping track of numerous tasks at the same time.

Operational Knowledge and Execution
Knowledgeable in all standard operating procedures, business fundamentals, reports and processes. Drives operational consistency aligned with company standards. Leverages resources and partnerships to support operations execution.

Effective Communication
Listens and expresses information accurately and concisely. Flexes communication style based on the needs of their manager, peers and clients. Uses professional language.

Teamwork
Welcomes and participates actively in any/all group activities. Actively seeks out opportunities to engage others.
Personal Integrity
Delivers on commitments. Models behaviors in Code of Conduct. Is seen as truthful and trusted individual. Keeps confidences, admits mistakes and doesn’t misrepresent himself or herself for personal gain.

SKILLS AND ABILITIES
Education: High School Graduate or General Education Degree (GED), Associates Degree preferred.

Experience: 1 to 2 years related experience.

Computer Skills
Skill in use of personal computer and related equipment and software; Microsoft office/databases.

Certificates and Licenses
Must complete medication-passing, First-Aid/CPR certification within probationary period. Must possess a valid Ohio driver’s license; must pass a criminal background check’ must pass a pre-employment drug test; must complete 40 hours of in-service training on an annual basis.

WORK ENVIRONMENT
May be exposed to harsh language and potentially violent clients; may be exposed to unusual noises, odors; transport clients in own vehicle as required, may exceed normal physical demands in extenuating circumstances.