Two Trees Bistro Food and Beverage Attendant

Simple. Inclusive. Natural. Social

We are hiring for the role of Two Trees Bistro Food and Beverage Attendant. This opportunity is located in beautiful Girdwood, Alaska.

Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.

Achieving Excellence

As a Food & Beverage Attendant, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From providing efficient and friendly service to setting the stage for a personable dining experience, you will maximize food & beverage revenue while creating a lasting impression on our guests. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.

View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy

Work Perks

• Competitive wages plus Monthly Bonus Incentives
• Ski Pass for Winter Season
• PTO Personal Days
• Medical & Dental Health Plan
• On-site accommodation or commuter allowance
• Discounts on Retail Products and Spa Services
• Resort Wide Discounts
  
  

Key Focuses

✓Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest requests and complaints.

✓Ensures the restaurant, public areas, server stations, and storage areas are “picture perfect” for optimal first impressions.

✓Understands that effective and cohesive communication between departments is vital to the operation.

✓Welcomes and seats guests entering the restaurant in a prompt and courteous manner.

✓Creates and maintains the flow of guests into the restaurant to ensure our culinary team and servers can deliver exceptional service.

✓Maintains an organized reservation system and keeps track of table availability and wait times.

✓Develops excellent product knowledge about the menu and feature items and can answer any inquiry.

✓Maintains accuracy and attention to detail when taking and delivering guest orders.

✓Adheres to all regulations governing the service of food and alcohol.

✓Protects self, co-workers, and guests against safety hazards; reports immediately to the supervisor on duty.

✓Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellenceand upholding the highest standards in product and service.

✓Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in themanner you commit to doing it.

✓Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, andgratitude. One member’s success is the success of all in our family.

Experience/Passions/Education

✓ Previous experience as a host or in a food & beverage position is an asset.

✓ ProServe certification is an asset but not required.

Working Conditions

This position may work day, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.