Field service technician

AMADA AMERICA, INC
Raleigh, NC Full Time
POSTED ON 10/24/2024 CLOSED ON 11/21/2024

What are the responsibilities and job description for the Field service technician position at AMADA AMERICA, INC?

To support customers with (but not limited to) Amada Punch Presses in Raleigh, NC territory. This includes installation, service, operational training, networking, programming training, software training, application training, and laser automation training.

The duties are not exclusive of performing the same functions for Punch Press and combination machines, including automated material loading / unloading machines.

ESSENTIAL FUNCTIONS :

  • Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
  • Able to precisely follow layout drawings and blue prints used in the installation of equipment.
  • Complete status (service) reports on a daily basis and expense reports on a weekly basis.
  • The ability to communicate in the English language.
  • Excellent customer relations and follow through.
  • Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
  • Operation, applications, software, and part programming capabilities, and customer training of such.
  • Use of Amada applications software used in line control and part programming.
  • Regular travel within assigned territories.
  • Ability to lift up to 50 lbs.

KNOWLEDGE :

Minimum of a 2 yr degree with related work experience preferred.

SKILLS :

  • Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
  • Ability to use hand tools, Volt / Ohm meter and Oscilloscope.
  • Working knowledge of computers and Windows OS.
  • Ability to read and interpret mechanical and electrical drawings.
  • Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

TRAVEL :

  • Routine travel within assigned territories with occasional over night stays.
  • Territory Raleigh, NC

Pay Rate : $25.00 - $27.00hr

BENEFITS :

  • Major Medical and Hospitalization
  • Pharmacy
  • Dental
  • Vision
  • 401(k) Plan
  • Profit Sharing
  • Life Insurance
  • Long-Term Disability
  • 12 Paid Holidays
  • $150.00 Vehicle Allowance
  • Travel Accommodations
  • Travel / Milage Pay
  • $200 Work Boot Voucher
  • Last updated : 2024-08-22

Salary : $25 - $27

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