Spa Attendant

AMAN
Meticulously designed to frame their natural settings, Aman destinations are renowned for space and privacy. Each welcomes guests as if to the home of a close friend, instilling a sense of peace and belonging amid some of the most diverse natural and historical landscapes. It is an approach that has changed little since 1988 when the first retreat was built on Phuket’s west coast. It was named Amanpuri, meaning ‘place of peace’, and Aman was born. Today, embracing 33 resorts, hotels, and private residences in 21 countries, Aman continues to seek out transformative experiences and awe-inspiring locations around the world.

LOCATION - This role is based in our property Amangiri in Canyon Point, Utah (near Page, Arizona).

THE POSITION
The Spa Attendant has overall responsibility for monitoring and cleaning the spa to include but not limited to, reception area, gym, yoga pavilion, salon, water pavilion, floatation room, changing room, treatment rooms and prep area. Incumbent must utilize available resources to provide excellent guest satisfaction. The Spa Attendant will meet or exceed productivity and cleanliness standards, taking corrective action as needed to ensure standards are maintained. Position included comprehensive benefits package (employee coverage is approximately $30/month), Paid Time Off, 401k retirement program (partial match), and worldwide travel benefits.

MAIN DUTIES AND RESPONSIBILITIES

• Thoroughly clean all assigned areas within prescribed standard guidelines.
• Assist Spa Coordinator with front desk duties in absence of Coordinators.
• Properly and safely use authorized cleaning agents.
• Maintain the inventory of all items placed in the spa.
• Maintain and rotate an adequate supply of clean linen and towels.
• Deliver linens and other items as needed in changing rooms, water pavilion and treatment rooms.
• Keep all areas of the spa including storage areas clean and organized.
• Assist Spa Manager in the monthly linen and towel inventory.
• Report any damaged or missing items or maintenance repair needs to your supervisor.
• Help ensure facility is only accessed by actual guests and that it is safe and secure at all times.
• Acknowledge and greet everyone who enters and leaves spa facilities.
• Maintain eye contact when addressing external and internal guests.
• Handle guests’ questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all guests’ requests, ensuring complete guest satisfaction.
• Maintain a positive attitude and contribute toward a quality work environment.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

QUALIFICATIONS:

• Extremely detail oriented.
• Possess excellent communication skills.
• Friendly, people-oriented, customer driven individual.
• Ability to multi-task and prioritize effectively.
• High school diploma or equivalent education required.
• Must be able to work all shifts including evenings, weekends and holidays.

PHYSICALITY:

• This position is extremely physical in nature. All employees must expect the following for sustained periods during each work shift:
• Sustained standing, walking, bending, stooping, lifting of potentially heavy loads, sitting, twisting, etc.
• Working indoors and outdoors, in various climates including extreme heat, cold, rain, and snow.
• The employee must regularly lift and/or move up to fifty (50) pounds.

At Aman we live by a strong set of values. We INVEST IN INDIVIDUALITY by fostering an environment where each person can push boundaries, take risks and challenge norms. Aman encourages everyone to NURTURE THEIR PATHFINDER SPIRIT by exploring opportunities, locations and transform new exciting ventures while ACTING LIKE OWNERS and taking pride in their work. We CELEBRATE COMMUNITIES ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and a collaborative manner to create an uncomplicated sense of belonging.

If this sounds like you and you share our values, then you may find that your natural home lies with Aman. Talk to us about aligning your passion with our opportunities.