General Manager

ESSENTIAL FUNCTIONS

• Engage our guests with an unmatched experience that is friendly and fun, facilities that are clean, and service that is quick.
• Provide direct oversight of the integrity and accuracy of theatre systems and controls.
• Provide leadership and guidance to associates to achieve optimum theatre operations. Primary emphasis is on the ability to deliver results through planning and execution. Effectively get results through others.
• Build relationships and partner with supervisors, peers, subordinates, guests, vendors and corporate partners.
• Perform daily opening and closing operational duties.
• Oversee all theatre departmental functions.
• Reinforce guest and operational focus through MBWA (Managing By Walking Around).
• Oversee the performance management process. Ensure that regular, continual, two-way communication occurs regarding performance and development.
• Actively provide timely and accurate coaching to associates to assist with their growth and development as well as manage their performance.
• Write a weekly performance schedule that optimizes film revenue, concession revenue, and guest satisfaction.
• Prepare the weekly managers’ schedule in a timely manner.
• Assist in setting and ensuring successful delivery of theatre budgets, goals, and objectives.
• Assist and guide managers in obtaining goals and objectives for their respective areas.
• Review financial numbers utilizing daily, weekly, monthly, and quarterly MIS reports. Use reports as a management tool to optimize financial results and the guest experience.
• Maintain regular personal attendance for all scheduled shifts per the Management Work Schedule policy.
• Uphold AMC’s business practice standards and ensure compliance with company programs.
• All other functions as designated by the Senior Vice President, Vice President, or Director of Operations.

SKILL REQUIREMENTS

• Working ability to perform and lead all management and crew functions.
• Demonstrated ability to listen, communicate, and work effectively with guests in a high volume setting.
• Proven developer of people.
• Demonstrated analytical, planning, and problem solving skills.
• Proven ability to consistently deliver results with minimal supervision.
• Standing, walking, lifting, twisting, and bending on a frequent basis.
• Proficient computer knowledge (Windows, Word, Excel, MS Exchange, theatre-specific systems).
• Manager, Senior Manager, or commensurate experience required.
• Undergraduate degree preferred.

UNIFORM

• AMC-issued management pants or skirt, shirt, belt, and lanyard nametag.

AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.

• 1 year guest service experience in a fast-paced environment.
• 1 year experience in operational execution.
• Age 21 or older.

AMC amazing. That’s the promise we deliver to nearly 35,000 associates, 240 million guests domestically, and 350 million guests worldwide each year. AMC has propelled industry innovation since 1920, and we continue to innovate by delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres. We focus on delivering friendly, superior service to our guests. We lead by example, have fun, and give back to the communities in which we live and work. If you feel motivated and energized by our culture, and if you can name your three favorite movies in the next 30 seconds, then AMC may be the right place for you. We offer competitive compensation, excellent benefits, and an environment that encourages teamwork, inclusion, collaboration, and results.