What are the responsibilities and job description for the Warehouse Trainer position at Amer Technology, Inc?
About us
Amer Technology, Inc is a medium business in Staffing and Information Technology in San Antonio, TX with clients all over the US. We are a professional and agile company known for our outstanding customer service to both our customers and employees.
Our work environment includes:
- Modern office setting
- Growth opportunities
*Overview*
We are seeking a dynamic Trainer/Lead to join our client's team in Middletown, PA. The ideal candidate will be passionate about training and developing individuals to reach their full potential.
*Responsibilities*
-Help employee's resolve connectivity issues- such as resolving password, and PC errors on hand held devices.
-Connect new hires to the self-service tool and introduce them to the learning corner.
- Collaborate with Supervisors to submit learning rosters for courses tracked by the department heads
-Pull data reports on MLL competition status.
-Assist the trainers in temp-hire onboarding by auditing onboarding quality, implementing continuous improvement, conducting 30-day refresher training, and certifying all temp associates.
- Create training materials including presentations for meetings.
- Evaluate training effectiveness and suggest improvements as needed.
-Assist in associate conversion by ensuring newly converted associates spend time in the learning corner for 100% company's essentials completion within the first 30 days.
-Prepare new-hire packets. Conduct orientation briefings with newly converted associates.
-Document Control- Work directly with trainers, QA Techs and QEs to create/update work instructions, JBS’, SPLs, quality alerts, etc. Including QA processes, new areas of support, and gaps.
-Nonconformance data entry- Assist in processing and entering NCF, LPH, SAFETY, etc. forms.
- Provide weekly feedback to agencies and coaching to trainees to enhance their skills. Seek feedback from associates regarding training quality, training needs, ideas, and suggestions for improvement to include retraining needs/auditing.
-Digital Tools- Assist in management of eVersatility employee entry, management of records. MLL roster entries.
-Training videos/photos- Create content for core related training as well as job/task specific training.
-Train in all the tasks of a trainer. Standardize training program across 1st and 2nd shift.
-Plans, conduct, coordinate, and implement a comprehensive training program for staff to follow.
*Qualifications*
-At least 2 years of relevant experience in Operations/Distribution/HR/Personnel, or Learning.
-Strong organizational and analytical skills, results driven, ability to effectively communicate at all levels of the organization.
- Have a strong initiative to learn and grow in a fast-paced environment.
- Bilingual (Spanish) a plus
Hours are M-F 8 am-5 pm Requires flexibility in the schedule should the client need additional assistance.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Middletown, PA: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $30
