What are the responsibilities and job description for the Remote Customer Service Rep (No Experience) - Earn $25/hr-$45/hr, Full-Time/Part position at American Consumer Panels?
(No Experience Required), $25/hr-$45/hr Part-time/Full-time
Are you a Customer Service Representative ready for an exciting career shift? Join us as a Home-Based Product Tester and unleash your skills in a whole new arena with leading Fortune 500 companies. Drawing from our vast experience, we've found that individuals with a background in customer service thrive in the role of Home-Based Product Testers with top Fortune 500 companies. Your attention to detail and customer-centric approach will seamlessly transition as you embark on this thrilling journey.
While you won't be handling typical customer service tasks, your customer service skills will play a pivotal role in your success as a Home-Based Product Tester. Your ability to communicate effectively and provide insightful feedback will be crucial in shaping the future of consumer products. Join us today and be part of this dynamic opportunity to make a meaningful impact in the world of product testing.
We are a consulting firm specializing in home-based product testing for businesses worldwide. We focus on top Fortune 500 companies and emerging ventures from Europe and Asia aiming to penetrate the US market. Our services entail delivering real-time user feedback to companies and market research firms, facilitating product evaluation for proper certification, and enhancing market access.
Big companies are willing to pay you handsomely for your valuable product feedback. These companies are racing against each other to find remote product testers like you. Quick feedback from you can save them millions. It helps them improve their products or develop new ones faster, cutting down on development time and reaching bigger markets quicker.
We're searching for product testers with Customer Service backgrounds from every corner of the United States. We welcome individuals of all ages, races, education levels, and income statuses. Your unique perspective is crucial for creating products that resonate with everyone. As a home-based Product Tester, you'll never have to pay for or buy anything-every product is provided without charges, the companies cover all shipping costs, and your participation is always free, safe, and private.
To start, we guarantee at least 20 hours of work per week and an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience is required. Full-time positions are also available for those who qualify.
To become a Product Tester, you'll start with a pre-qualification phase conducted by two leading consumer research companies. This ensures a perfect match between your consumer profile, demographics, and the testing opportunities available.
During your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged, and to achieve the representative sample needed.
Almost anyone can become a home-based product tester. The key lies in your approach and commitment to the role. What truly matters is your willingness to follow instructions, along with patience and dedication to the qualifying process.
Main duties:
- Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (snapshots, audio recordings, videos, product journal entries, etc.)
- Take care of the product being tested and use it responsibly
- Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
- Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
- Engage in private chat rooms with market research professionals to discuss tested products and write reviews as requested.
- Write reviews as requested in each project's In-Home Usage Test Daily Schedule.
Requirements:
- Excellent ability to follow precise instructions
- Great attention to detail and a curious spirit
- Be able to work 15-20 hours per week and commit to a specific routine
- Have access to a cell phone that takes pictures
- Be honest and reliable
- Good communication skills are an asset
Benefits:
- Very competitive pay rate
- Weekly pay
- Work around your own schedule
- Learn about an exciting industry
- Telecommute (you can work from home, work, or school)
- Most of the time, you can keep the product you tested
To get started, click the Apply button. Limited job openings are available.
Salary : $25 - $45