What are the responsibilities and job description for the Todd Snyder - Merch Lead - US position at American Eagle Outfitters?
POSITION SUMMARY:
The Merch Lead is responsible for driving total store results as a member of the store leadership team with specific ownership for visual and merchandising. This role is responsible for the execution of merchandising and visual programs to include floor moves, floor sets and directing associates. This role reinforces AEO values and is focused on delivering a positive employee and customer experience.
The Merch Lead is responsible for driving total store results as a member of the store leadership team with specific ownership for visual and merchandising. This role is responsible for the execution of merchandising and visual programs to include floor moves, floor sets and directing associates. This role reinforces AEO values and is focused on delivering a positive employee and customer experience.
POSITION TITLE: Merch Lead
REPORTS TO: Senior Manager, Store Design & Store Leader
SUPERVISES: N/A
REPORTS TO: Senior Manager, Store Design & Store Leader
SUPERVISES: N/A
RESPONSIBILITIES:
- Own results, success, and opportunities in Area of Responsibility to drive results with the intention of furthering Todd Snyder as a premier destination for menswear
- Demonstrate leadership qualities by coaching team members as it relates to visual presentation to positively impact sales and meet department goals
- Ensures execution of all floor sets, floor moves, and visual presentations per company guidelines and directives
- Maintains sales floor presentation throughout the day and to ensure it is presented per company guidelines
- Completes floor sets and visual merchandising activities to company guidelines and standards
- Follow and complete assigned merchandising instructions and plans.
- Plan, implement, communicate and train coworkers to properly execute dressing of mannequins, forms, signage, accent lighting, fixturing standards and visual directives
- Manage, maintain, and organize visual storage area all for visual items
- Assist on sales floor as needed, modeling brand customer service behaviors and standards
- Provides feedback on improvement opportunities and obstacles impacting sales results
- Communicates all employee accidents/injuries to store leadership team immediately
- Observe and monitor for loss prevention and advise management of any unusual internal or external activity, supports store strategy to reduce shrink
- Understands and adheres to all company policy and procedures. Communicate any policy violation to the leadership team in a timely manner
- Ensure that associates assigned to the sales floor and fitting rooms follow all policies and procedures including established safety procedures
- Coordinate scheduled breaks to maximize productivity and comply with company and legal requirements
- Partners with store leadership team and cross-functional partners to identify visual/merchandising staffing and supply needs
- Perform other duties as assigned and necessitated by the business
QUALIFICATIONS:
- Minimum high school education or equivalent is desired, but not required
- Prior experience as Merch Lead or owning visual function within store, experience in a flagship or high-visibility location a plus
- Past leadership experience preferred
- Strong verbal and written communication and business acumen
- Demonstrated collaborative skills and ability to work well within a team
- Demonstrated excellent time management, organization skills and attention to detail
- Ability to take feedback and take action when appropriate
- Ability to work in a high ambiguity, fast-paced environment
- Available to work a flexible schedule to include evenings and weekends
- Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products
- Ability to move up to 50 lbs occasionally and 25 lbs regularly and climb 8’ to 10’ ladders to retrieve and/or stock merchandise as needed
PAY/BENEFITS INFORMATION:
- Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
- Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.
- Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here.
AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity (“EEO”) laws. AEO prohibits discrimination against associates and applicants for employment because of the individual’s race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
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