What are the responsibilities and job description for the Associate Digital Product Manager - Salesforce position at American Express?
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.
This is a fantastic opportunity to join a maturing Enterprise Global Product team, This role will serve as a Regional Product Manager focusing on the Global and Large segment within GCS, serving as a subject matter expert for the business processes and needs, expert on the Salesforce product suite, and key partner to our business stakeholders throughout the product delivery lifecycle.
The selected candidate will establish ownership of business segments to enhance User experiences and play a key role in delivering on annual and longer-term investment plans to enhance user productivity and support key growth initiatives.
Key Experience:
- Salesforce Administrator certified.
- Prior experience working with Salesforce Sales Cloud essential, CRM Analytics platform & Declarative development experience preferred.
- Prior experience partnering with Product and engineering peers to deliver value add scalable features.
- Full MS office suite competent: Powerpoint, Excel
- Business analyst mindset: Working with users and senior stakeholders to translate Business Needs into efficient technical solutions.
- Proficient in Business requirements gathering.
- A balance of Technical & Functional skills mindset, Digital Product
- Comfort interacting with higher level stakeholders, written and verbal communication.
- Proficient leading exploratory discussions with business champions and partnering with product and engineering to refine efficient, scalable solutions.
- Experience with Agile methodology a plus
- Familiar with Financial Services business and working with Business Development stakeholders.
Salary Range: $60,000.00 to $110,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
