What are the responsibilities and job description for the Director - Sales (People Leader) position at American Express?
Director, Business Development & Sales - Healthcare & Higher Education (Virtual - West)
Description:
American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools.
The GCS US Large Market Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with annual sales of $250M . This Director of Business Development is responsible for leading a team of tenured sales/business development professionals (5) and a business development specialist who focus on acquiring new-to-franchise clients for corporate payments spend in the Healthcare, Higher Education industry portfolio in US markets within our Global Commercial Services (GCS) division.
Responsibilities:
Lead, coach, and motivate 5 Managers of New Business Development and one Specialist.
- Build winning strategies across the Healthcare/Higher Education vertical to deliver on annual growth plan through the acquisition of new-to-franchise customers.
- Drive New Sales from prospective clients with annual revenue of $250M in primary and secondary markets
- Lead and collaborate to drive B2B innovation and strengthen B2B value proposition through partnership with finance, risk, merchant services, product, technology, and others.
- Lead strategic selling in alignment with compliance and internal partner business requirements
- Achieve New Sales Charge Volume Targets
- Engages at a personal level with all levels of the organization to build the best team and drive performance.
- Build a culture of ownership and integrity within the team.
- Support the development of talent and career progression.
- Provides strategic recommendations and solutions to assist clients/prospects in optimizing their procure-to-pay strategies.
- Hires, trains, coaches, and manages a team of direct reports as payment experts
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
The health and safety of our colleagues is our priority. Accordingly, upon hire, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series, (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J), and, for medically eligible colleagues, a booster shot, in order to work in or visit any of our offices. This requirement is subject to legally required accommodations. Note: Your booster status is considered complete two weeks after receiving your booster shot.
On day one, you must complete the vaccination status form via an American Express app or web portal regardless of your location. We are collecting this information for the health and safety of our workplace. Your personal data will be used only for this purpose, in accordance with applicable privacy, data protection or other laws.
US Job Seekers/Employees - Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.
Qualifications:
- 10 Years of people leadership experience in a sales environment with a proven track record of driving results and team engagement.
- Knowledge of Healthcare and Higher Education industries, key trends, and payment processes
- Results-oriented, innovative, strategic thought leader
- Able to demonstrate consultative selling/support techniques with complex product lines
- Able to organize virtual teams and influence/manage change
- Identifies larger opportunities and lays out high level achievement plans
Hunter mentality:
- Strong understanding of complexities, nuances, and opportunities in payments industry across a variety of markets.
- Thorough knowledge of successful consultative selling techniques within Procurement, Treasury and Finance related to supply payments.
- Extensive experience with complex sales planning and execution.
- Strong financial acumen.
- Consistently focuses on talent development, using a highly collaborative approach to develop team into industry experts.
- Leverages lead sources to identify opportunities and proactively schedule warm account review appointments with prospects
- Provides individualized skills-improvement assistance, aiding in self-discovery and encouraging self-generated solutions.
- Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/ or services
- Knowledge of Fintech value propositions, product lines and technology.
- Exceptional thought leadership, strategic thinking skills and project management aptitude.
- Outstanding presentation and negotiation skills and ability to interface and influence at the most senior levels.
- Strong collaboration and leadership skills
- Ability to travel as required. MUST live near a major airport for ease of travel
- Bachelor’s Degree required; MBA preferred
- This role is posted as Virtual – Western Region. (West of Ohio)
- Candidates must reside in territory and live near major city/airport
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
The health and safety of our colleagues is our priority. Accordingly, upon hire, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series, (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J), and, for medically eligible colleagues, a booster shot, in order to work in or visit any of our offices. This requirement is subject to legally required accommodations. Note: Your booster status is considered complete two weeks after receiving your booster shot.
On day one, you must complete the vaccination status form via an American Express app or web portal regardless of your location. We are collecting this information for the health and safety of our workplace. Your personal data will be used only for this purpose, in accordance with applicable privacy, data protection or other laws.
US Job Seekers/Employees - Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.
