Fraud Strategist

Accertify is the trusted partner to the world’s leading eCommerce brands. We help our clients grow revenue and protect against loss with industry-leading fraud prevention and digital identity offerings. When you join Accertify, you become part of the digital solution to enable legitimate eCommerce, delivering peace of mind to merchants and their customers across the globe. #TeamAccertify provides a solution merchants trust and a career you can trust.

Accertify is a wholly owned subsidiary of American Express--which means our team has access to the amazing perks and benefits offered by our parent company. We are proud to be #TeamAmex and #TeamAccertify.

Accertify is growing and we are looking to add a Fraud Strategist to our global fraud-fighting team.

How will you make an impact in this role?

As a Fraud Strategist, your extensive knowledge of card-not-present (CNP) fraud is crucial. You will use data analysis to identify fraud, implement prevention techniques, and monitor performance to create effective e-commerce fraud prevention and revenue retention strategies for Accertify clients. Your role involves working directly with e-commerce clients in various industries, providing consultation services to support them in achieving their objectives.

Essential Duties and Responsibilities:

• Provide a dedicated level of strategic support to a portfolio of enterprise Strategic Risk clients
• Partner with the Accertify Implementation team and consult with new clients on fraud risk strategies during the onboarding process and ensure additional strategies are implemented and tested before deployment of the Interceptas platform
• Consult with existing Accertify clients to design and implement comprehensive fraud prevention strategies and operational procedures to reduce fraud and increase efficiency
• Perform fraud-focused analyses using client data to showcase where and how fraud is taking place, make strategic and informed recommendations that the client should implement to minimize risk exposure along with other various metrics to showcase the cost of fraud and be able to present these findings to our clients
• Develop strong relationships with clients to deliver exceptional service and ensure that expectations are exceeded; act as a liaison between the clients and the organization and take feedback to other internal departments, such as sales and product
• Stay informed on emerging fraud trends and industry-specific changes that might impact Strategic Risk clients
• Keep track of platform releases and implement new features and functionality for applicable Strategic Risk clients
• Work closely with other members of the Strategic Risk department to develop new services and methods of visualizing and presenting data

Minimum Qualifications:

• 3 years of previous e-commerce CNP fraud prevention experience in a high transaction volume environment
• 3 years of data analytics with a focus on fraud prevention
• In-depth understanding of payment processing environments, including chargeback rules and regulations, authorization, settlement, and fraud mitigation strategies both domestically and globally
• Proven ability to analyze, interpret, document, and communicate e-commerce fraud threats and trends effectively and deliver highly detailed technical information in presentation form
• Accertify Interceptas or other fraud prevention platform experience preferred
• Experience working in highly cross-functional environments; must be flexible and can adapt to working with tight deadlines and changing priorities
• Must be a self-starter with demonstrated ability to proactively and independently solve problems and drive results
• Expert-level knowledge of Microsoft Office, especially Excel
• Knowledge of database structures, reporting/query tools, and constructing SQL statements in Oracle; experience using reporting/data visualization tools such as Splunk and Tableau is a plus
• Critical thinker with strong strategic planning skills who can adapt quickly by grasping and applying new technical concepts
• Excellent communication skills, both written and verbal
• Bachelor's Degree preferred or equivalent working experience
• Hybrid role in Itasca, IL

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex 
• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Salary : $55,000 - $105,000