Coordinator, Human Resources and Reception

Leawood, KS Full Time
POSTED ON 5/16/2024
Coordinator, Human Resources and Reception

Job Summary

As a Coordinator, Human Resources & Reception at AMC theatres, your primary objective is to create an exceptional first impression for our associates and visitors at our corporate office, the Theatre Support Center (TSC). You will maintain a warm and professional reception environment, ensuring everyone feels welcomed and valued. Additionally, the position provides ad hoc project-based support to the Associate Experience and broader Human Resources teams.

This position is based in Leawood, KS and is not eligible for relocation.

Job Description

Do you speak in movie quotes? Have a movie moment that changed your life? If you love all things movies, you may be a perfect fit for our team!

AMC has propelled industry innovation since 1920, and we continue to innovate by delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres.

What you will be doing:

  • Greet and welcome associates and guests with a friendly smile and professional demeanor.
  • Check in guests upon arrival, ensuring proper security practices are followed.
  • Answer and direct incoming calls and inquiries promptly and courteously.
  • Coordinate and perform the clerical and customer service tasks of the reception area.
  • Direct Office Services vendors to locations for TSC equipment repairs and ensure vendors complete repairs before departure.
  • Provide administrative and ad hoc project-based support for the Associate Experience and Human Resources teams, including coordinating meetings, providing presentation support, processing mail, and assisting with expense reporting.
  • Support in arranging HR Leadership team-oriented functions.
  • Perform other administrative duties as needed and assigned.
What we need from you:
  • 2 years of customer service, administrative, or related experience.
  • Knowledgeable of administrative support and customer service best practices and principles.
  • Excellent communication and interpersonal skills.
  • Demonstrated patience, courtesy, and professionalism, coupled with a high-energy, creative personality.
  • Strong organizational and multitasking abilities.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Strong problem-solving skills with the ability to identify issues and independently implement resolutions.
  • Strong attention to detail and accuracy.
  • Flexibility to adapt to changing priorities and responsibilities as needed.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
What we also value (preferred):
  • Some college education.
  • Experience in human resources and/or corporate communications.
  • Prior armed guard and/or law enforcement experience.
  • Ability to collaborate effectively within a team while demonstrating initiative and adaptability in fast-paced, dynamic settings.
AMC team members enjoy a very competitive benefits package including a hybrid (remote/in-office) schedule and annual bonus opportunity for most positions, accrued vacation/absentee time, medical/dental/vision coverage, 401(k) match, an open and casual work environment equipped with Coca-Cola Freestyle machines, half off eats and drinks at the theatre, and most importantly for us movie people...FREE movies at any of our theatres nationwide!

AMC's company culture is focused on innovation and diversity to ensure that we provide the latest and greatest experience for our guests and associates. We lead by example in doing what is right and take responsibility for our own results and our company's success. Our open work environment promotes teamwork and unscripted conversations, resulting in fast solutions and therefore, better outcomes.

We appreciate your interest in AMC and look forward to seeing you at the movies!


AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.

Minimum Job Requirements

What we need from you:

  • 2 years of customer service, administrative, or related experience.
  • Knowledgeable of administrative support and customer service best practices and principles.
  • Excellent communication and interpersonal skills.
  • Demonstrated patience, courtesy, and professionalism, coupled with a high-energy, creative personality.
  • Strong organizational and multitasking abilities.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Strong problem-solving skills with the ability to identify issues and independently implement resolutions.
  • Strong attention to detail and accuracy.
  • Flexibility to adapt to changing priorities and responsibilities as needed.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

About AMC

AMC amazing. That's the promise we deliver to nearly 35,000 associates, 240 million guests domestically, and 350 million guests worldwide each year. AMC has propelled industry innovation since 1920, and we continue to innovate by delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres. We focus on delivering friendly, superior service to our guests. We lead by example, have fun, and give back to the communities in which we live and work. If you feel motivated and energized by our culture, and if you can name your three favorite movies in the next 30 seconds, then AMC may be the right place for you. We offer competitive compensation, excellent benefits, and an environment that encourages teamwork, inclusion, collaboration, and results.

Department

Theatre Support Center

Job Address 1

One AMC Way

Job Address 2

11500 Ash Street

City

Leawood

State

Kansas

Zip Code

66211

Employment Status

Full Time

Pay Rate Type

SALARY

Relocation Eligibility

No

Job ID

27042BR


AMC is an equal opportunity employer and complies with all applicable federal, state and local employment laws. AMC strictly prohibits and does not tolerate discrimination because of race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, age, disability, military status, or genetic information. All AMC associates, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.

AMC complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, AMC will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship. If you believe you need an accommodation, contact your immediate supervisor or AMC's Compliance department. AMC will also provide reasonable accommodations for an associate's sincerely held religious beliefs or practices, unless doing so will not create an undue hardship.

AMC prohibits, any form of discipline, reprisal, intimidation or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim or cooperating in related investigations.

 

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