Operations Supervisor

American Water
Sheridan, IN Full Time
POSTED ON 5/15/2024
Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.


As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.


American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Indiana American Water has a leadership opportuntiy for an Operations Supervisor to join our team in Sheridan, IN. As the Operations Supervisor, you will be responsible for overseeing production, distribution and wastewater operations in Sheridan. You will participate in day-to-day activities including scheduling, budgeting, assigning work orders, working with contractors and developers and interacting with the community and municipal stakeholders.

Primary Role

Manages the day-to-day operations of water and wastewater plant(s) in accordance with Company policies and procedures and all applicable governmental laws and regulations.

Key Accountabilities

  • Assist with preparing and controlling local construction, operations, and maintenance within established budget limitations. (10%)
  • Establish a program that will ensure all EPA Partnership for Safe Water Goals will be met on a period-by-period basis. (10%)
  • Ensure local water and/or wastewater operations meet the required standards and are in compliance with regulatory targets. (10%)
  • Supervise the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%)
  • Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%)
  • Develop and direct cost effective solutions to meet customers’ expectations and technical requirements and to encourage best practice and innovation throughout all operational areas. (10%)
  • Implement effective reporting processes. Provide analysis and support to Production Director with information required for various reports, budgets, and business plans.
  • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
  • Ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
  • Continue to reinforce the importance of developing a diverse workforce.
  • Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.
  • Work collaboratively with other functional leads to mitigate business risks.
  • Implement effective communications at all levels of our operations.
  • Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
  • Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%)

Knowledge/Skills

  • Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business.
  • Knowledge of company policies and procedures and management theories, practices, and trends.
  • Expert knowledge of process and operational areas.

Experience/Education

  • 2 year or 4 year degree in operational discipline, management, or related technical discipline or equivalent.
  • 3-5 years experience in supervising operational areas and operating units, and managing and meeting performance targets.
  • Wastewater and/or drinking water operator certification is preferred (i.e. WT3 Water Operator license, BSL-distribution system license, Class I or greater wastewater operator license).

Hours/Schedule

  • Full-time, day shift
  • 24/7 on-call responsibility

Competencies

Prioritizes & Role Models Safety
Self-Awareness
Develops Talent
Plans, Aligns, & Directs
Drives Engagement
Decision Quality

Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs that are on the Operations Supervisor career path.

Click the checkbox next to the jobs that you are interested in.

Income Estimation: 
$63,369 - $81,201
Income Estimation: 
$89,273 - $117,484
Income Estimation: 
$63,369 - $81,201
Income Estimation: 
$89,273 - $117,484
Income Estimation: 
$87,878 - $107,270
Income Estimation: 
$103,595 - $129,389
Income Estimation: 
$89,273 - $117,484
Income Estimation: 
$115,633 - $149,168

Sign up to receive alerts about other jobs with skills like those required for the Operations Supervisor.

Click the checkbox next to the jobs that you are interested in.

  • Global Operations Skill

    • Income Estimation: $72,724 - $102,121
    • Income Estimation: $77,432 - $96,687
  • Manage Staff Scheduling Skill

    • Income Estimation: $58,697 - $92,918
    • Income Estimation: $67,940 - $92,121
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at American Water

American Water
Hired Organization Address George, MD Full Time
Requisition ID: 105632 Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American...
American Water
Hired Organization Address St Louis, MO Full Time
Requisition ID: 106235 Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American...
American Water
Hired Organization Address St Louis, MO Full Time
Requisition ID: 106316 Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American...
American Water
Hired Organization Address Jefferson, MO Full Time
Requisition ID: 106483 Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American...

Not the job you're looking for? Here are some other Operations Supervisor jobs in the Sheridan, IN area that may be a better fit.

Operations Supervisor

Supply Chain, Clayton, IN

Operations Supervisor

Securitas Security Services USA, Inc., Avon, IN