Fraud Analyst

1916 Black River Blvd, Rome, NY 13440

Starting Pay for this role - $23.97/hour to $33.34/hour, actual starting pay will depend on experience

Status: Full-Time. Hourly, Overtime eligible

Remote: Hybrid available once training has been completed and you are meeting performance expectations.

Who Are We?

AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.6 Billion and serving a membership base of over 160,000 members across Central New York, the United States, and beyond. For 74 years we have been committed to our members, our employees, and our communities. In 2023 we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 19 out of 70!

The Position:

AmeriCU Credit Union is in search of a Fraud Analyst who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a Fraud Analyst you will:

• Support The BSA & Fraud Department in promoting safety and ensuring the security of the Credit Union and its assets.
• Assist with investigations of fraud claims against the Credit Union and members.
• Provide support for the following: security cameras, door access and vaults.
  
  
  

What You’ll Do:

As a Fraud Analyst your primary responsibilities will include:

• Primary contact for maintenance of Financial Center safes/vaults, door access devices, and cameras including ensuring all security equipment is in proper working order and placing service calls when required.
• Setup and monitor all door and alarm access requests.
• Advise Financial Center employees on various issues regarding updates and alerts to security policies and procedures. Process counterfeit currency as needed.
• Research and analyze account activity to assess levels of risk to reduce and prevent fraud. Investigates cases of check fraud, loan fraud and account fraud and recommends to management the best course of action to mitigate further loss.
• Answer the department hotline to assist Credit Union employees with Security & Fraud related questions.
• Support the BSA & Fraud Manager in delivering robbery, active shooter, and other safety-related training to all members of the Credit Union.
• Initiates initial investigation in any security or fraud issues and coordinates with law enforcement when warranted. Retain, extract and deliver video footage to external parties when requested.
• Communicates with Financial Center staff regarding member conduct incidents and recommends further action to the BSA & Fraud Manager.
• Investigate and report Credit Union criminal events, accidents, and injuries. File insurance claims on behalf of the Credit Union as needed.
• Maintain the Credit Union’s emergency response system and assist the BSA & Fraud Manager with sending notifications.
• Assist with third-party management on construction and remodel projects in relation to physical security interests and systems.
  
  
  

Come grow with us!

Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve.

In addition, we offer the following benefits:

Competitive rates on our Medical, Dental and Vision plans

Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans

Paid Holidays

Paid Time off – Vacation, Personal or Sick and Birthday

Employee Appreciation Events

401(k) Matching after 1 year of employment

Employee Assistance Program

Tuition Reimbursement for Full-time employees after 1 year of employment

Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees

Enhanced Short Term Disability – at no cost to you!

Get to know us more by clinking on the links below. See why YOU should choose AmeriCU!

https://www.americu.org/in-our-community/

https://www.americu.org/why-americu/