What are the responsibilities and job description for the PATIENT INTAKE COORDINATOR position at Amerita?
Our Company
Amerita
Overview
Bring your top-notch healthcare administrative background to Amerita -- Amerita, Inc. is a leading provider in Home Infusion therapy. We are looking for an Intake Coordinator to join our Intake team as we grow to be one of the top home infusion providers in the country. As a core member of the Intake team, you will have primary responsiblity for the timely clearance of new referrals. The Intake Coordinator will report to the General Manager and work at either our Prescott or Scottsdale branch.
Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita.
We will help you achieve your goals through continuous professional development and regular career progression discussions.
• High-quality, affordable benefits for all Full-time and Part-time Employees• Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts• Paid Time Off & Holidays• 401(k) Retirement Plan with Employer Match• Tuition Reimbursement• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance• Employee Discounts
Responsibilities
- Responsible for processing referrals received from referral sources.
- Ensures that all required documentation has been received to process the referral timely
- Ensures Intake referral checklists are complete
- Enters patient demographic, insurance and authorization information into the computer system
- Obtains authorizations and re-authorizations as required by payers and documents this in the computer system
- Ensures that insurance verification is completed, and authorization is in place or requested prior to giving the referral to a pharmacist.
- Understands which insurance companies have contracts with Amerita
- Communicates with other departments including Sales and pharmacy staff regarding the status of the referrals and any authorization requirements and out of pocket cost required to be collected before delivery
- Completes documentation of progress notes in computer system
- Notifies patients/caregivers regarding insurance coverage and payment responsibilities
- Maintains confidentiality of patient and proprietary information.
Qualifications
- High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred
- Minimum two (2) years of experience collecting referral information in the healthcare market
- Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
- Knowledge of insurance verification and pre-certification procedures
- Understands the scope of services that Amerita can provide
- Strong verbal and written communication skills
About our Line of Business
Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness and entrepreneurial spirit of a local provider. For more information about Amerita, please visit www.ameritaiv.com. Follow us on Twitter and LinkedIn.