Customer Service Representative - Policy Services
Ameritas Life-Lincoln-NELK2
Customer Service
Full-time
Class starting on June 10, 2024 to work in office in Lincoln, Nebraska!
Opportunity to work a flexible work arrangement after associate becomes fully trained and can work successfully in the role.
Pay starting at $19.50 per hour.
This includes implementation of billing, collection and reconciliation of premium; policy lapses and cancellations; and customer service to policyholders, field sales offices, agent / brokers, SA's and individual insureds.
At Ameritas, our mission is Fulfilling Life. We do that in many ways, but especially by helping people invest in themselves by offering trusted financial products and advice.
Because we believe everyone should be happy, healthy, and financially secure, we work hard to provide trusted financial products and valued guidance, including individual life and disability insurance, employee benefits, retirement planning, investments, and wealth management services.
What you do
processing small case policy changes; on-going administration; group terminations and final accounting.
Research of customer needs and problems; development of informed, innovative solutions; and decisive action within defined parameters of authority;
to build customer loyalty while maintaining the financial and procedural integrity of the case. This includes pro-actively calling customers.
What you bring
What we offer
An Equal Opportunity Employer
Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences.
We are an Equal Opportunity / Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.
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Last updated : 2024-04-28
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