What are the responsibilities and job description for the District Manager position at Amirian?
The District Manager is responsible for creating a culture that reflects the company values, increasing sales and profits through sound financial management and provides leadership, direction and support to the General Managers. The overall goal of the Multi-Unit Manager is to ensure successful operations of the restaurants in his/her portfolio.
QUALIFICATIONS
- Restaurant industry experience
- Minimum 4 year degree
Essential Functions
FINANCIAL
- Meets or exceeds budgeted sales and profits.
- Maximizes profits by controlling expenses within established budget guidelines.
- Identifies, evaluates and responds appropriately to labor efficiency problems.
- Monitors restaurant management and employee schedules.
- Identifies, evaluates and responds appropriately to cost of food efficiency problems.
OPERATIONS
- Ensure all restaurants meet or exceed Popeyes operations and quality standards.
- Provides counsel on improving operational performance.
- Ensures professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and appearance standards.
- Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas, restrooms and the outside appearance of the restaurant.
GUEST SERVICE
- Responds immediately to guest complaints.
- Maintains & implements a strong commitment to guest satisfaction.
PERSONNEL
- Recruiting, selecting, training, supervising, coaching, counseling, and when necessary, terminating restaurant management staff.
- Develop managers by providing ongoing feedback and establishing performance expectations.
- Creates and maintains plan for developing internal candidates for promotion.
TRAINING
- Trains Manager in changes in company policy or procedures.
- Aids Managers in identifying potential problems and develop solutions.
- Ensures proper training of Manager Trainees and monitors effectiveness of training stores.
PEOPLE DEVELOPMENT
- Develops managerial and leadership abilities of restaurant management staff.
- Consistently and constantly reinforces company values.
- Conducts meetings with restaurant management team on a regular basis.
- Provides coaching and feedback on an on-going basis.
EMPLOYEE RELATIONS
- Conducts investigations as required. Involves the Director of Operations and Human Resources as appropriate to resolve issues.
- Coaches restaurant management for improved performance.
- Works with restaurant management team to define potential issues/problems and assist the restaurant management team in building solutions.
ADMINISTRATION
- Maintains compliance with all state, local and federal regulations, as well as company policies and procedures. Performs loss prevention audits to ensure all laws are being followed.
- Completes all required financial reports accurately.
- Responds to P&L statements and takes corrective action as necessary.
- Acts as liaison between the field and home office.
