General Manager

Wages Starting at $50,000 and are adjusted for experience and skill set. Full-time salary exempt position with benefits.

General Description:
In business for over 25 years, Ampa Events is a well-established event and production company in the east coast community.
We have successfully come through 2020 and are now looking to expand.

Our ideal candidate for General Manager will have the diverse skills and flexibility that the event/live production industry requires. Leadership, organizational skills, HR skills and great customer service skills are a must. The live event industry requires some work at nights, weekends, and occasionally overnights per the needs of our client events.

Responsibilities:

General

• Monitor and Manage overall company operations. Have your finger on the pulse of the company in all departments.
• Ensure a safe and efficient work environment that adheres to long-standing company policies and procedures. Teach, reinforce and enforce policies and procedures
• Scheduling: Be able to manage and schedule crews, vehicles, and materials over multiple events.
• Be able to manage the efficient workflow of staff between events to ensure inventory is repaired, or replaced as needed. The warehouse is kept in a safe and ordered manner.
• Manage and schedule vehicle maintenance.
• Order materials for events and general supplies according to policy

HR

• Advertise for positions, be a part of the evaluation team for hiring
• Monitor Staff with a coaching teaching approach but a level of high expectations for each employee to do their job and do it well. We pay above-market rates for positions and expect greatness in serving our clients and thus serving each other as teamwork for our mutual success.
• Evaluations and disciplinary actions as needed
• Comply with State and local regulations, record-keeping, and related HR tasks

Event

• Jump in and help out as needed with events, including acting as a production manager to deliver and install a client order.
• Manage and supervise all preproduction preparation work executed by event producers.
• Interact with venues, other planners, vendors, and suppliers as needed
• Work with the client as needed in the preparation for an event

Inventory

• This is our lifeblood and sets us apart from other event companies. Our inventory must be cherished, cared for, and maintained.
• Enforce safe loading practices of inventory with proper packing material to protect products for client use and long term lifespan
• Manage and assist as needed with inventory maintenance, both digital, e-commerce, and physical

Customer Service

• Work with clients as needed
• Follow up with each client for a post-event review of customer service with the goal of gaining 5 of 5 start reviews
• Manage both positive and negative client relations. If a client is unsatisfied, first, determine why to gather complete info and input from our team and then suggest a resolution if needed.

Qualifications:

• 5-10 years experience in Events, Catering, Theatre, or related Hospitality Industries
• A great mix of general event skills including carpentry, working with tools, general painting, drape, etc, and…above all…
• Problem-solving skills with a “get it done attitude”
• Good Driving Record - must be able to drive trucks and trailers and be cleared by our insurance company to drive company vehicles.
• Ability to push, pull, and lift objects up to 50libs without assistance
• Good customer service skills
• Good written/verbal communication skills

Compensation Package & Benefits

• Healthcare
• IRA with 3% Matching
• Paid Vacation, Sick Leave
• Direct Deposit
• Wage Package Starting at $50,000 and adjusted for skills and experience.

Job Types: Full-time, Contract

Pay: From $50,000.00 per year

Ability to commute/relocate:

• Ashland, VA: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Work Location: One location