Office Manager

Ampa Events
Henrico, VA Remote Full Time
POSTED ON 11/28/2021 CLOSED ON 12/27/2021

What are the responsibilities and job description for the Office Manager position at Ampa Events?

Bookkeeper/Office Manager
Ampa Events, an event service, and rental company is actively searching for a part-time or full-time Full Charge Bookkeeper and Office Manager. This management level position is an integral part of the Ampa team and will oversee and manage all aspects of operations, scheduling, and hiring. Our ideal candidate will be a natural at multi-tasking, organization and genuinely has a passion for actively engaging team members and clients to foster business growth and operational efficiency. While we prefer to hire 1 full-time position, we are happy to hire a PT Full Charge Bookkeeper for 20-25hrs per week in a Work from Anywhere (home and office combination) model with 1 day in the office or a full-time position combined with Office management responsibilities. Work in a Covid Safe Environment with a private office. Limited staff is back at the office.

We are a successful small business for 25 years and now we are rebuilding our staff post-Covid. Demand is high for our creative work and a capable company like Ampa.

Compensation package:

1. Salary rate based on experience - starting at $25.00/hr and adjusted upwards based on skills and capabilities.

2. Full-time or part-time. Flex schedule options are available.

3. Health benefits and retirement benefits for full-time positions.

4. Vacation, sick leave, and time off as needed per policies and procedures manual.

5. EOE

Full Charge Bookkeeper Responsibilities

MUST HAVE 4-8 YEARS OF EXPERIENCE IN THEATRE, EVENTS, CATERING, OR RELATED HOSPITALITY INDUSTRIES
Consideration will be given to candidates that have proven skills and HR management experience, but may not have a complete 4 years of min. experience.

Responsibilities

  • Full Charge Bookkeeper. AR, AP, payroll prep and reporting to an outside payroll company, reconcile credit cards, bank statements, expense reports, account for incoming orders, and all related bookkeeping tasks.
  • Controller. Ampa needs a thinking person. Candidates must demonstrate, through experience, their abilities to evaluate expense reports, identify questionable payables, identify questionable charges on credit cards, and in general, analyze bookkeeping information and time cards, address problems, and enforce policy.
  • Enforce policy. The candidate must be able to enforce policy with respect to the submission of receipts, reports, and information in a timely manner from multiple employees.
  • Systems-oriented approach to the management of books, information flow, and reporting. The candidate must demonstrate the ability to analyze workflow and identify areas that need better systems to facilitate efficiency in bookkeeping and general office management. The candidate will be responsible to establish workflow procedures to facilitate their success and overall company efficiency.
  • General office management. Receipt and handling of mail, receiving orders and checking their correctness vs. order placed with various vendors, management of all supplies, office upkeep, and general enforcement of policies and procedures manual.
  • Customer service. A primary bookkeeping responsibility is AR. Along with this, a candidate will be required to follow up with clients post-event as a general follow-up and send a thank you note.
  • Insurance policy management. Facilitate the management of various insurance policies including administering company health insurance, and provide reporting to other various insurance agencies.
  • Other responsibilities. Assist the President in his new business development role and act as the President's general assistant interacting with him in all areas as needed. General research of vendors and elements as needed for operations.

Office Manager Responsibilities:

1. Chief of Staff & Communication

  • Directly engage and supervise the team.
  • Actively participate and oversee the planning, assigning, and delegation of work to achieve successful execution of business initiatives.
  • Actively manage office productivity and oversee to task completion.
  • Prepare to report and communicate regularly with the President on all aspects of Ampa business including but not limited to: sales reporting and forecasting, business performance, employee accountability, staffing updates, and workflow efficiency.
  • Maintain proficiency in all business software needed for Ampa business operations.

2. General Office Operations

  • Organize and manage all office operations and workflow - engage and challenge current processes as appropriate to improve operational efficiency.
  • Oversee and develop work standards for all repetitive operation tasks as needed.
  • Monitor and oversee all office equipment including but not limited to: telephones, computers, network servers, printers, and fax machine.
  • Develop and manage the execution of standard data management procedures for systemic retention, protection, retrieval, transfer, and disposal of all electronic and hard copy files.
  • Oversee mail handling, inventory delivery process, supply management, and ordering.
  • Enforce company correspondence protocol, style practices, and brand standards.
  • Oversee facility maintenance including but not limited to office cleaning/upkeep, snow/ice removal, parking lot maintenance, pest control, and parking procedures.
  • The main point of contact for the general public

3. Human Resource Management

  • Actively recruit, interview, hire and oversee training for all new employees.
  • Maintain an active list of open job positions.
  • Review and maintain all personnel records in compliance with all applicable laws.
  • Serve as the main point of contact for all human resource-related questions.
  • General enforcement of Ampa policy and procedures manual.
  • Develop and implement employee accountability programs to foster operational efficiency and client satisfaction.
  • Review and update job descriptions as needed to ensure efficient task allocation.

4. Customer Service

  • Provide superior customer service and step in as needed to resolve challenging client interactions with positive outcomes.
  • Ensure that the Ampa brand is consistently represented at all times by all employees.
  • Assist the President in business development efforts and other general administrative tasks as needed to achieve Ampa's business goals.

Not Required, but desirable skills (may position you for other roles in the company):
1. Artistic skills - painting, craft skills
2. Prop Design and Fabrication
3. HR Training
4. HR Hiring, candidate evaluation

Required Skills/Qualifications:

  • Highly experienced professional that can demonstrate through experience how their initiative affects positive results for their employer.
  • Minimum 5-10 years consistent employment experience, management experience, HR experience, etc.
  • Practical experience with small business.
  • Expert with QuickBooks Pro.
  • Proficiency in all general office software and office machinery.

To Apply:

Send complete resume with a cover letter, explaining why you are ideal for this position and how your skill set will advance Ampa Events to:

Job Types: Full-time, Part-time, Contract

Pay: From $25.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Physical Setting:

  • Office

Schedule:

  • Monday to Friday

Education:

  • Bachelor's (Preferred)

Experience:

  • Bookkeeping: 5 years (Preferred)
  • Human resources management: 5 years (Preferred)

Work Location: One location

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