Director of Talent & Learning

Amperity is more than just a leading Customer Data Platform — it's a unique mix of people, technology, and opportunity. The people are whip-smart, deeply committed, and energizing. The technology is multi-patented, AI-powered, industry-shaping customer data management software that we invented because there was no other way to solve the problems that we wanted to help consumer brands overcome. The opportunity is twofold: a market opportunity to provide a solution that consumer brands have been trying to find for decades, and a personal opportunity to grow and learn and hitch your career to a rocket ship. 

Since our founding in 2016, Amperity has been growing 2.5X year-over-year. We've raised $187M in funding, including a recent Series D that increased our valuation to over one billion dollars. We're going places, fast, and we want you to come with us. 

We help these brands make sense of massive amounts of transaction and engagement data so that they can finally know who their customers are, what opportunities exist, and how to provide the kinds of experiences that delight consumers and move the business metrics that matter. Our customers include Starbucks, Alaska Airlines, Patagonia, Kroger, J. Crew, Brooks Running, Planet Fitness, DICK's Sporting Goods, and many more. 

We're building something that's never existed before, and we're doing it in a way that's great for consumers, transformational for our customers, and career-making for the members of the Amperity team. Come help us make it happen!

The Role

The Director of Talent & Learning will play a critical leadership role in distinguishing Amperity’s culture through curiosity, learning, growth and high performance of individuals and teams rooted in our values - Play for Each Other, Make Something Better Today and Build for Durability. 

This role will focus on building employee skills, strengthening manager capability, creating development programs from onboarding through the full employee life cycle, and ultimately establishing a growth and learning culture as we scale. Reporting to the Chief People Officer, the Director of Talent & Learning will work both strategically and operationally across  individuals, employee groups, managers and HR teams.

Responsibilities

Learning

Design and deliver learning programs and solutions that enable skill development inclusive of functional skills (eg. project management, technical skills) and professional skills (eg. leadership, building teams, story telling):

• Evolve the onboarding experience by redesigning and executing programs to strengthen the new hire cohort experience as well as extend onboarding into the functional orgs (Engineering, Finance, Sales, etc)
• Create and execute solutions that build manager capability through monthly manager connects and cohorts to deliver on outcomes such as clear goal setting, effective performance management and productive team meetings.
• Identify and implement a comprehensive Learning Management System (LMS) to establish learning analytics, assess learning progress, understand learning impact and make adjustments as needed.
• Identify a Learning Content Provider to enable individual On Demand learning as needed as well as structured learning communities.
• Design and deliver development courses for Ampers to improve their effectiveness inclusive of holding effective progress check ins, delivering and receiving feedback and leveraging internal networks.

Talent

Create and execute talent practices that enable talent assessment, development and movement:

• Design and implement career development initiatives inclusive of career conversations, development plans, and mentoring programs with DE&I related approaches and outcomes integrated throughout
• Partner with HRBPs to develop insights from the Employee Survey as well as support HRBPs in leveraging survey learnings to coach managers and executives on leadership and team effectiveness

• Develop integrated practices that enable strategic management of talent inclusive of talent reviews, succession planning and execution, development planning, internal movement and talent deployment
• Provide strategic partnership to Amperity’s Employee Groups to leverage their unique, diverse perspectives to help the company achieve our mission critical business objectives
• Develop the Amperity Diversity Committee by ensuring alignment to the broader DE&I and global People strategy, providing guidance and lending support in developing, prioritizing, and implementing DE&I initiatives.

Continually assesses the effectiveness and competitiveness of talent and learning initiatives and practices by leveraging industry trends, benchmarks and best practices against relevant comparable companies and industries.

You will thrive in this role if:

• You are business minded and understand how to design and apply talent management and learning solutions to address business challenges
• You like to use a data driven approach to identify needs, design, assess and continuously evolve solutions
• You are collaborative and thrive partnering with others in a high performance environment to deliver win/win outcocmes
• You are curious, seek diverse opinions to learn and challenge your own thinking 
• You have a bent towards creative problem solving and have a track record for innovative leadership
• You are a systems thinker and have the ability to make meaningful connections between disparate data and communicate that clearly to others
• You relate to and are aligned with Amperity’s Values
• You are empathetic and believe in doing good in the world
• You seek to understand the leading research and science underlying new methods and approaches in the spaces of talent, learning and culture

Requirements:

• 12 years in Talent Management, Learning & Development, Diversity, Equity & Inclusion or as an HRBP
• 5 years of developing organization wide programs and/or practices
• Demonstrated results delivering DE&I outcomes through talent/learning initiatives
• Experience working in fast paced, high growth, global organizations
• BA/BS degree or equivalent practical experience; MA/MBA preferred

Benefits

We offer all the benefits you’d expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, an inspiring work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you’ll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. 

Amperity is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status