Service consultant

Ampstek
Malvern, PA Full Time
POSTED ON 8/2/2024 CLOSED ON 8/12/2024

What are the responsibilities and job description for the Service consultant position at Ampstek?

Role : ITSM Service Now Consultant

Location : Melvarn, PA (onsite ) Local Only

Duration : Long Term Contract

Job Description :
  • Incidents
  • Incidents
  • Problem records
  • Demand Work / Enhancements
  • Project development

    • Platform Upgrade support (not planning, just testing and fixing issues)
    • Platform monitoring and response
    • Platform health score optimization Change Mgmt.
    • Knowledge Mgmt.
    • Capacity Mgmt.
    • ServiceNow HI Case Mgmt.
    • Workflows
    • Documentation of developer work

    Thanks

    Phone : 609-360-2642

    Rakesh.pathak@ampstek.com

    Last updated : 2024-08-02

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