What are the responsibilities and job description for the Field Service Rep Temp position at AMS Retail Solutions?
Title: Field Service Representative - Temporary
Duration: Expected to last to end of 2023.
Overview of position:
Position operates in an assigned territory with primary duties to manage and maintain proper signage and display integrity in order to enhance sales in various customer locations.
- Travel to assigned locations to manage and maintain proper signage to ensure display integrity
- Manage signage inventory levels and make adjustments as required
- Replace store displays as assigned
- Balance daily territory activities
- Dust and clean store displays as needed
- Submit daily and/or weekly reports, which include but not limited to: expenses, customer surveys, timesheets and recording drive time
- Notify management of problems and suggest corrective actions.
- Attend any training activities as required.
- Build strong rapport with members of the assigned stores
- Initiate professional visit execution in accordance with guidelines
- Comply with all Customer and AMS policies and procedures
- Perform other duties as assigned
Minimum Requirements:
- Must possess a properly working smart phone and utilize AMS software to track work completion, including photo verification – AMS will provide a cell phone reimbursement
- Travel required which may include overnight stays
- Ability to work varied hours/days as business dictates is required
- Must be flexible with work schedule and route changes based on business needs
- Must be Microsoft Office Suite proficient
- Excellent communication, presentation, written and technical skills required
- Required to lift up to 50lbs, this may include lifting weight above shoulders as needed
- Frequent standing, bending and twisting required
- Proof of valid driver’s license and auto insurance required (must meet company’s minimum requirements)
- 1 year of prior maintenance and/or merchandising experience preferred
- 1 year of field customer service experience preferred
- Provide excellent customer service to customers and vendors
- HS diploma or equivalent required
Experience
Preferred- customer service
- merchandising
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