Mgr Instructional Design - 90336349 - Philadelphia

Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?

SUMMARY OF DUTIES:
The Manager, Instructional Design will be responsible for enabling engaging learning experiences by coaching the Safety Technical Training Instructional Design team to produce high quality content that achieves learner success. The Manager will ensure Amtrak’s compliance with FRA regulation 49 CFR 243: Training, Qualification, and Oversight for Safety-related Railroad Employees. This role will also ensure that the ADDIE model is followed, and that newly designed or redesigned training meets various regulatory requirements for qualification and certification of Amtrak’s railroad operations employees (Transportation, Engineering, Mechanical). This role will take part in introducing new technology to support training such as Virtual Reality Training, remote learning technologies, and electronic document management systems. This position will interface with various stakeholders, subject matter experts (SMEs), instructors, and LMS administrators throughout the organization. It requires technical aptitude, appreciation for process, project management mindset and excellent communication skills.

ESSENTIAL FUNCTIONS:

• Manage team of internal Instructional Designers; coach to utilize adult learning principles and innovative methods in the conception, design and development of learning assets and large-scale learning projects
• Procure and manage contractors to augment instructional design staff when necessary; this includes authoring statement of work, following procurement policies in vendor selection, and oversee
• Own and revise Amtrak’s 49 CFR 243 plan as needed and conduct the regulatory required annual review of training
• Manage overall Instructional Design project portfolio
• Host regular training project portfolio status update meetings with training management and necessary stakeholders
• Manage power app for training project requests and associated tracking list
• Utilize project management skills with the ability to plan, prioritize, and coordinate work assignments
• Ensure successful implementation of new training programs using organization change management principles
• Manage electronic document library of final training material, archived training material and in progress material (currently housed in SharePoint)
• Collaborate with HR Learning & Development to share best practices/innovations and to ensure consistent training standards across the organization
• Provide assistance with the administration of the Learning Management System (SAP SuccessFactors)
• Manage special projects to advance technology and innovation within training examples include but are not limited to: Electronic Testing, Distance Learning, Virtual Reality, New Electronic Document Library

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of degree
• 7 years’ work experience in training design, training delivery, education, or railroad (11 years in lieu of degree)
• Experience with SharePoint administration (document libraries, lists, access controls) or other more formal electronic document management tools
• Advanced level proficiency with Microsoft Office365 tools (Word, PowerPoint, Excel, Outlook, Project, Teams, PowerApps)
• Experience with training development tools (Storyline, Captivate, Camtasia); Prior knowledge of designing interactive learning interventions and performance support tools and creating detailed storyboards
• ADDIE experience and application in corporate environment. Experience with various instructional modalities (i.e., web-based, self-paced, instructor-led, blended learning, workplace learning, etc.).
• Experience managing budgets
• Ability to work independently and take initiative to solve problems
• Effective presentation, oral and written communication skills
• Demonstrated ability to manage team; ability to hold staff and peers, partners accountable for results
• Effective interpersonal communication; time management; conflict resolution and teamwork
• Ability to develop rapport and credibility with key stakeholders
• Ability to flex and adapt in real time based on multiple channels of feedback
• Excellent interpersonal, written, and verbal communications skills with all levels of management.
• Able to conduct effective meetings and seek clarity of critical information.

PREFERRED QUALIFICATIONS:

• 9 or more years of relevant experience preferred
• Advanced degree in Instructional Design, Education, or Engineering preferred
• One or more year managing others including remote teams
• PMP certification or program management experience
• Knowledge of Amtrak’s procurement policies and purchasing system (Ariba on Demand)
• Knowledge of Railroad Operations

COMMUNICATIONS AND INTERPERSONAL SKILLS:

• Must have excellent oral and written communication skills.

Requisition ID:108332
Posting Location(s):Pennsylvania
Job Family/Function:Safety & Security
Relocation Offered:No
Travel Requirements:Up to 25%

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Candidates who engage in the usage of marijuana will not be qualified for hire. Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation. Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Safety & Security || Corporate Jobs