Customer Service Representative -Prairie Hills Animal Hospital
Job Posting for Customer Service Representative -Prairie Hills Animal Hospital at AMVC
Customer Service Representative
AMVC-Prairie Hills Animal Hospital
Part-time
New state-of-the-art small animal practice is seeking a part-time customer service representative to join our team, available Monday, Wednesday, and Friday. This person will be the “face” of the clinic, as they are the first person to communicate with clients. This person will also be responsible for the daily flow of the clinic by scheduling appointments.
Responsibilities:
- Greet and assist customers in a professional, friendly manner
- Answer telephones, providing excellent customer service
- Schedule appointments, allowing the appropriate time for service requested
- Configure invoices and ensure proper payment for services rendered
- Check clients in and out, including preparation of medical records
- Keep area clean and organized
- File paperwork
- Other duties, as needed, are assigned by management
Qualifications:
- Strong communication and interpersonal skills
- Positive attitude and friendly disposition
- Critical thinking and problem-solving skills
- Maintain confidentiality at all times
- PC knowledge and keyboarding skills are necessary
- Animal handling experience preferred
- Previous experience in customer service preferred
Benefits:
- Wages
- Health Insurance: – employee pays 20% of premium
- Dental, Vision, and Aflac – employee pays premium
- Life Insurance: $20,0000 base and AD&D policy paid by employer
- 401k
- Paid Time Off: Prorated per worked hours
- Holiday: Prorated per worked hours
- Clothing Allowance
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 30 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 1 year
- Under 1 year
Shift:
- Day shift
Work setting:
- In-person
- Office
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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