Corporate Service Administrator

Amwins Group, Inc.
Mobile, AL Full Time
POSTED ON 5/10/2024
COMPANY SUMMARY
The American Equity Underwriters, Inc. (AEU) (An Amwins company) is the program administrator of the American Longshore Mutual Association, Ltd. (ALMA), a group self-insurance fund authorized by the U.S. Department of Labor to provide USL&H coverage for the liabilities of its members under the United States Longshore & Harbor Workers’ Compensation Act.
With decades of experience in the maritime industry and a strong commitment to our members, AEU is the leading specialist in USL&H. We have helped make safety a priority for waterfront employers for more than 20 years — and we’re determined to help our members continually reduce risks for the benefit of their employees and our industry as a whole.


POSITION SUMMARY
The Corporate Service Administrator will be part of a reimagined administrative support group called the Business Operations Team (BOT). The purpose of this team is to provide high-level administrative support to multiple departments ensuring smooth functioning across the organization.
The ideal candidate should be detail-oriented, highly organized, tech-savvy, able to communicate and collaborate effectively across various functions and shift nimbly between tasks and projects.
This is an in-office position and the individual will report to the Business Operations Team Manager.


KEY AREAS OF RESPONSIBILITY
Managing Directors Support
  • Assist Managing Directors (MDs) with the management of their broker accounts, member accounts, and prospect lists.
  • Create PowerPoint presentations for MDs to review with brokers and members.
  • Draft onboarding packets for new members.
  • Track high-touch accounts to ensure tasks are handled promptly.
  • Periodically attend team meetings, account review meetings, and claims meetings to determine additional ways of providing BOT support.
  • Manage MDs’ bimonthly expense reports.
  • Assist in executing special projects.
Loss Control Managers Support
  • Monitor new and renewed accounts daily for Loss Control Manager (LCM) assignment.
  • Handle the assembly, packing, and shipping of loss control related materials as needed.
  • Coordinate biannual loss control departmental meetings.
  • Facilitate and be the point of contact for yearly Safety Award member celebrations.
Office Support
  • Plan and execute various internal events such as luncheons, showers, and in-office happy hours, as well as off-site events such as dinners, cocktail parties, and company-sponsored outings.
  • Schedule meeting space and set up beverages, breakfast, or lunches.
  • Be the point of contact for office and breakroom supply orders.
  • Manage corporate administrative accounts such as smart devices, UPS, cabling, parking, etc.
  • Create work orders for building maintenance when needed.
  • Generate UPS labels for general office shipments.
  • Assist employees and guests with hotel and restaurant reservations.
  • Greet and welcome office guests.
  • Backup other BOT team members when they are out of the office.


REQUIRED COMPETENCIES
  • Attention to detail and organization. Must be comfortable working on projects that require an extremely high level of organization, accuracy, and attention to detail. Exemplary time management skills are critical for this role.
  • Technologically savvy. Must be experienced in and comfortable using technology for organizational and collaboration purposes, as well as to execute core functions of the position (e.g., data collection/maintenance). Experience with PowerPoint for presentation purposes is required.
  • Strong communication skills. Must be comfortable communicating with, and requesting information from, individuals as directed. This may include senior leaders both at AEU and our customers' organizations, as well as vendors or other service providers.
  • Strong interpersonal skills. Must be comfortable working on dynamic and diverse teams and appreciate working in a collaborative environment. Must be comfortable taking direction from numerous sources.
  • Sense of accountability and pride. Must be willing to accept accountability for deadlines and responsibilities. Must exhibit a strong personal pride in the quality, accuracy and appearance of work product.
  • Comfortable operating under pressure. Must be capable of, and comfortable with, occasionally managing tight timeframes, learning new information quickly, and juggling priorities. Must be able to adapt to shifting priorities with ease and professionalism.
  • Focused on continuous improvement. Recommends process improvements as opportunities arise.
  • Ability to handle sensitive materials with discretion and professionalism.


MINIMUM QUALIFICATIONS
  • A minimum of five years of operations or administrative support in a corporate environment
  • Associate or bachelor's degree preferred; will consider equivalent combination of education, training, and experience.
  • Ability to lift loads of up to 30 lbs
  • This position may require occasional travel, sometimes overnight.
  • Proficiency with the following software is a must: Microsoft Outlook, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint. Candidates must reside in or around the Mobile, Alabama metro area or be willing to relocate at their own expense prior to start date.

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