Key Account Manager - Canada West (Vancouver, BC)

The Opportunity

Key Account Manager - Canada West (Vancouver, BC)

Reporting to the Head, Sales, Marketing and Commercial Operations, the Key Account Manager (KAM) will contribute to Amylyx’s overall performance by partnering with clinicians and other stakeholders to help improve the health and well-being of patients with amyotrophic lateral sclerosis (ALS). The KAM will be accountable for achieving regional business goals and, in conjunction with cross-functional business partners, build and execute effective regional plans which address the needs of the region with patients at the center. The ideal candidate will have a patient-centric approach and be capable of increasing engagement with our stakeholders and customers through various innovative channels to help Health Care Practitioners (HCPs) determine the best care option for their patients. The KAM serves as the lead point of contact for in-territory requirements to support and develop trusted partnerships to facilitate the appropriate use of AMX-0035.

The Role

• Develop and execute strong regional plans with cross-functional support. Key objective to build customized stakeholder engagement plans that drive best-in-class service, engagements, and impact. 
• Drive revenue by achieving all sales/marketing objectives and territory goals.
• Listen with the goal of solving all customer challenges.
• Develop deep understanding and establish superior working relationships with key opinion leaders, including all relevant stakeholders, in assigned region.
• Map and outline ALS patient treatment patterns and referral networks in assigned region.
• Increase awareness of Amylyx and AMX-0035 within the ALS community.
• Build and maintain proficiency in the disease state and product. Use this expertise be a go-to scientific and patient resource for stakeholders.
• Proactively discuss/share opportunities across the business and with head office.
• Constantly seek new and innovative customer engagement tactics.
• Operate with a high level of professional integrity and ethics and upholds organizational values.
• Collaboratively complete with territory partner(s) quarterly territory business reviews.

The Requirements

• Undergraduate BA/B.Sc. or professional degree in science or healthcare.
• Minimum 8 years of proven commercial biotech rare disease/pharma sales and account management experience.
• Experience working in neurology/neuromuscular specialty preferred.
• Experience in rare disease and new product launches.
• A team player that balances team and individual responsibilities with a proven track record of sales success.
• Highly motivated, results/solution oriented and strategic.
• Dedicated to making customer experience a priority and passionate about the patient journey.
• Master collaborator with cross-functional teams, including interfacing with key internal and external stakeholders and with scientific, medical, and commercial teams and who shares expertise with others.
• Passion for understanding the needs of customers and accounts combined with a demonstrated ability to develop strong, value-added relationships.
• Demonstrated learning agility as shown by past success when encountering new situations.
• Positive, never give up attitude with comfort navigating ambiguity. Makes things happen.
• The ability to persevere, adapt and focus on solutions when encountering obstacles.
• Strong communication skills with the ability to listen actively and get clarification, and present effectively.
• Willing to travel over a large geography which will include daily and overnight travel; driver’s license in good standing a must.