Anchor Point Technology Resources, established in 2004. Our corporate office is located in the heart of Indianapolis, Indiana, with locations in Cincinnati, OH and Louisville, KY. Anchor Point is a locally owned WBE.
At Anchor Point, we will work closely with you to gain a precise understanding of your business so we can deliver the best solutions. Our staff of IT professionals is available to conduct technical screenings to ensure that only the most technologically proficient candidates are presented to you. We recognize that even the most technically skilled individual may not have what it takes to fit in your organization. Therefore, we also take great care in screening individuals on their non-technical abilities. Through progressive thinking, creativity and technical expertise we are able to match the perfect resource to your need.
The ATS tools group provides 24x7 automated monitoring of servers, hardware, middleware and applications using a combination of vendor and internal infrastructure support tools for the FIS Command Center and other FIS support groups. ATS is also responsible for developing and supporting web-based tools for open systems (unix-based and Windows) infrastructure inventory, gathering hardware and software details for support tools used by Operations to perform their monitoring and callout duties. In addition, the ATS group supports infrastructure and application access and account tools used within the security and helpdesk organizations.
The ATS Development Engineer II position performs the support functions for the ATS tool sets by managing submitted work requests; self identified changes/updates and approved adhoc requests from clients and FIS management team; able to work individually to accomplish support functions; and take direction from ATS Leads and management team to resolve problems and projects. Performs recommended software and code updates understanding:
· Problem ticket and crisis management call support.
· Ability to follow problem and change management processes.
· This position requires work during both normal business hours and off hours, as required to resolve critical business and impacting issues. Using team schedules on call rotations are used to provide 24 x 7 x 365 on site and on call production support coverage.
This is a full time, permanent position and requires the candidate to sit on-site in Ft. Wayne, Indiana. Paid relocation is not provided. Must be fully authorized to work in the United States. Sponsorship will not be provided.
Required Skills:
Required Experience:
All your information will be kept confidential according to EEO guidelines.
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