Hospitality Associate

Angel Fire Resort
Angel Fire, NM Full Time
POSTED ON 6/1/2024 CLOSED ON 6/30/2024

What are the responsibilities and job description for the Hospitality Associate position at Angel Fire Resort?

Job Details:

Angel Fire Resort is seeking friendly, welcoming, guest service minded individuals to work in the Hotel Department at the Lodge and RV Resort providing guests with the highest level of customer service. This position encompasses all aspects of the Hospitality Industry and will provide excellent training to the right candidate who is looking to grow in this field.

To be successful in this position you will:

  • Make impacts by consistently demonstrating initiative, a determination to stay busy, and a willingness to do whatever needs to be done including Front Desk, Housekeeping, Maintenance, Landscaping
  • Masters all information regarding the Resort to give guests the information needed for a positive lodging experience
  • Treats guests with a combination of friendliness, respect and professionalism that tells them we are a resort dedicated to service
  • Masters the Front Desk Operation regarding Check-Ins, Reservations, and POS system.
  • Helps us maintain an incredibly high standard of clean, organized, spotless, trash free, lodging environment


Work and Play at Angel Fire Resort:

If you’re going to work, make good money! If you’re going to live somewhere, live in a great place! Earn good money and live better with lots of employee perks! Angel Fire Resort is a top year-round mountain resort destination in New Mexico with fantastic skiing (Numerous Best of Lists), “Biggest Mountain Bike Park” in the country, and one of the “Southwest’s Best” beautiful 18-hole golf course. The resort is situated at over 8,600′ elevation in the Southern Rocky Mountains, 30 minutes east of Taos and has views of Wheeler Peak, the highest point in New Mexico. Angel Fire strives to offer the best value and choice for family outdoor recreation activities to its members, guests and visitors–including skiing, snowboarding, tubing, sledding, golf, mountain biking, golf, disc golf, zip lines, tennis, fishing, hiking, premium RV sites, dining and more. People that work at Angel Fire are happy people!

Benefits:

  • Employee Assistance Program
  • Season Pass (Bike or Ski Lift Tickets)
  • Free and Discounted Buddy Passes
  • Dependent Season Passes
  • Free/Discounted Lift Tickets at Partnering Resorts
  • Free Group Bike/Ski/Snowboard Lessons
  • Discounted Ski/Snowboard Lessons for dependents
  • Discounts at all Resort Restaurants
  • Discounted Rentals
  • Discounts at Tubing Hill
  • Complementary rounds of golf
  • Complementary use of driving range
  • Reduced Golf Cart rental rates
  • Tennis Court Privileges
  • Discounted Zip Line tours
  • Access to Fitness Centers
  • Discounts on hundreds of brands of gear


Base Pay: $15 per hour depending on experience

Location: Hotel and RV Resort

Employee Type: Hourly, Non-Exempt

Job Category: Seasonal. Part-Time and Full-Time Available!

Required Certs or Licenses: Driver’s License

Leadership Responsibilities: No

Attendance: Regular, predictable, punctual, flexible, and in-person attendance is essential, includes weekends and holidays

Environment: This is an indoor and outdoor position. Must be able to stand/walk for entire shift and regularly lift/carry 50lbs. This is a do-whatever-it-takes job that requires the ability to work in varied environments

Minimum Age: 18

Estimated start date: Variety of start dates available from now through the upcoming season.

Responsibilities include but are not limited to:

  • Greets, registers, and assigns rooms/sites to guests and make reservations
  • Transmits and receives telephone messages.
  • Computes bill, collects payment, and makes change for guests.
  • Housekeeping duties including: making beds, laundry, vacuuming, dusting, cleaning bathrooms, washing windows, removing trash, light maintenance and groundskeeping, and other tasks as they relate to Hotel/RV Resort operations.
  • Other associated tasks and duties as assigned


Qualifications:

  • No experience necessary, all training will be provided
  • A flexible scheduled is required as shifts will include daytime, evening, and some night shifts.


Education And/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Valid driver’s license with driving record insurable under the resort insurance.

Housing: Limited employee housing is available upon request. Employee housing is “dorm-style” and starts at $450/month. A list of local rental resources is available upon request.

Salary : $15

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