Job Posting for Patient Intake Specialist at Angel Medical Supply
Job Description
Angel Medical LLC. has been in the pediatric healthcare DME business since 2010. We provide Respiratory and Nutritional treatment, as well as home medical equipment.
RESPONSIBILITIES AND QUALIFICATIONS:
Summary
We are seeking a dedicated INTAKE SPECIALIST to join the growing Angel team. In this position, you will be responsible for working in conjunction with hospital case management and continuing care personnel to plan, coordinate, and facilitate discharge planning for home care services for patients receiving respiratory, DME services, and/or home nutritional supplies.
Title: Intake Specialist
Qualifications:
Good Organizational Skills And a Detailed Orientation Are Required.
Previous Accounts Intake experience is a plus
Must possess good general office skills.
Bilingual is a plus.
Responsibilities:
Initiate contact to gather required clinical and demographic data from patients and referrals.
Review tickets and verify all physician information entered in Brightree each day.
Possesses exceptional skills in dealing with the public and solid management and organizational abilities.
Perform weekly follow-ups with all pending documentation to follow through with each customer order. It keeps the families well informed.
Must be exceptional in data processing and keep a steady pace with the daily orders that need to be processed in a timely manner.
A positive attribute is a desire to help patients coordinate and pay for health care.
Clinical problem-solving.
Communication liaison between field referral sources to improve intake response.
Coordinate Quality Improvement functions.
Filing is done electronically and is to be done in an orderly and efficient manner.
Coordinate Quality Improvement measurement.
Special projects as deemed necessary.
Initiate orders into the Brightree system with accurate patient information.
Maintains Universal Precautions when applicable.
Performs other duties as assigned. Whatever it takes to get the job done.
Qualifications:
Attention to detail.
Previous experience in customer service is required, and experience in the Healthcare industry is preferred.
Handles telephone calls and distributes and documents the information appropriately.
Receives incoming re-orders for equipment and documents accordingly and contacts appropriate field personnel.
Communicate with referral sources on an ongoing basis.
Filing of billing and clinical information to appropriate personnel.
Expert resource for all home medical equipment and sales/services.
Relationship/clinical problem-solving.
Communication liaison between referral sources to improve intake response.
Coordinate Quality Improvement of sales functions.
Paperwork/Reports to be done in an orderly and efficient manner.
Reports on the Patient Outcome data.
Coordinate Quality Sales measurement.
Special projects as deemed necessary.
Ensure all marketing materials reflect the features and benefits of the services or products offered by this organization. They shall be factual, informative, honest, and not vague or misleading.
Maintains Universal Precautions when applicable.
Follows and maintains all Compliance Manual Guidelines.
Maintain sales goals set by management.
Performs other duties as assigned. Whatever it may take to get the job done.
Email transmission and communication
Internet navigation and research
Microsoft applications include but are not limited to Word, Excel, Power-Point, Publisher, Access, etc.
Office equipment: fax machine, copier, printer, phone, and computer
Understanding the use of all applicable home medical equipment and supplies
(Part-Time) Patient Services Specialist I - UTMB Health Adult Primary Care
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