Client Care Representatives are the client-relations experts at the Animal Wellness Clinic. They are the clients’ first impression of the practice, on the phone or in person. Client Care Representatives must possess strong organizational skills, excellent telephone and in-person communication skills, and the ability to remain calm under pressure. They must have compassion for animals and their owners and understand the stress that patients and clients endure. Client Care Representatives are responsible for greeting clients; differentiating routine cases from emergency cases; scheduling appointments; entering client, patient, and financial data into the computer; generating invoices and explaining them to clients; processing payments; and managing the retrieval and storage of medical records. The successful candidate will have the physical strength and ability to stand for an entire shift when needed, and be able to lift pets and objects weighing up to 50 pounds without assistance and assist in lifting patients weighing more than 50 pounds. The position requires the completion of a high-school degree or further education, competence in the English language, patience, and a pleasant manner. Ideally, newly hired client Care Representatives will possess computer skills and have had cashier and related front office work experience. Visit us at www.chipmypet.com or at https://www.facebook.com/animalwellnesspa/.
Job Types: Full-time, Part-time
Pay: $10.00 - $15.00 per hour
Benefits:
Supplemental pay types:
Experience:
Work Location: One location
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