What are the responsibilities and job description for the Barista/Server position at Annie's Coffee and Creamery?
We are looking for a Barista/Server to prepare and serve hot and cold beverages, including various types of coffee and tea, as well as prepare various food items. Barista/Server responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items, and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts. Note: this position’s compensation includes salary and tips. Ultimately, you’ll ensure an excellent experience for our guests.
Responsibilities
- Greet customers as they enter
- Give customers drink menus and answer questions regarding items offered
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Prepare beverages and food items following recipes
- Serve beverages and prepared food, like cookies, pastries, muffins, and ice cream
- Receive and process payments (cash and credit cards)
- Keep the restaurant/cafe clean
- Maintain stock of clean equipment
- Ensure brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback and recommend new menu items
Skills
- Previous work experience as a Barista or Waiter/Waitress
- Prefer hands-on experience with brewing equipment
- Flexibility to work various shifts
- Ability to gauge customers’ preferences
- Excellent communication skills
- High school diploma; relevant training is a plus
Job Types: Full-time, Part-time
Pay: $7.00 - $13.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
- Retirement plan
- Vision insurance
Physical Setting:
- Coffee shop
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Tips
Experience:
- Food service: 1 year (Preferred)
- Barista experience: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location