Regional Home Care Manager

Anodyne
Lawrence, MA Full Time
POSTED ON 5/20/2023 CLOSED ON 1/8/2024

What are the responsibilities and job description for the Regional Home Care Manager position at Anodyne?

Regional Home Care Manager

Established in 1972, Anodyne is a leader in providing superior services to our elderly clients in Eastern, MA. Our rapidly growing Homecare Company has an immediate, full-time opening for a Regional Home Care Manager. This is a newly created position within our organization!

This challenging and highly visible position offers you a career opportunity that shall impact the lives of our elderly clients and their families. Anodyne is a private organization dedicated to promoting and supporting the independence, dignity and well-being of our elders. The Regional Home Care Manager will report to the Executive Vice President and work closely with the Regional Home Care Director.

Overview:

The Regional Home Care Manager will ensure smooth daily operations of Anodyne’s home care department within a specified region, provide support on matters of contractual requirements, administrative procedures, and personnel, either through direct action or as a liaison with Anodyne’s management team as appropriate. The successful candidate will serve as the key resource for home care service coordinators in their day-to-day responsibilities, and will be responsible for planning, organizing, managing, coordinating and evaluating staff to assure high quality outcomes and attainment of department goals.

Responsibilities include:
  • Directing and managing the daily activities of support staff to ensure appropriate coverage and adequate staff is provided in support of client services.
  • Managing support staff to ensure a consistent high quality of client service with minimal service interruptions
  • Managing or providing input to all aspects of support staff’s daily activity including mentoring, hiring, performance reviews, delegating, disciplinary action and terminations
  • Serving as a principal liaison between support staff and fellow Anodyne managers to provide effective flow of communication and resolution to operational issues
  • Monitors service metrics to ensure proper levels of efficiency in the management of service volume and implements effective corrective action as needed
  • Coordinating with payroll and billing departments to ensure timely and accurate submission of client and provider information
  • Ensuring and monitoring staff adherence to contractual requirements and internal policies and procedures
  • Proactively assesses resource needs, staffing patterns, and software technology while implementing effective plans of action as needed
Qualifications and Experience:
  • Minimum 5 years supervisory experience managing a diverse team; home care experience a plus, but not required
  • Demonstrated skill in developing and mentoring staff by providing effective supervision, oversight, training and collaboration to ensure goals and objectives are achieved
  • Must be process and improvement oriented
  • Must model a positive outlook and have the ability to foster teamwork, collaboration and promote cooperative working relationships
  • Must be self-motivated and a self-starter
  • Must possess the ability to drive results and have a proven track record of taking ownership of a team
  • Must possess excellent verbal and written communication skills to effectively explain policies, procedures, expectations, etc. to all levels of staff and clients
  • Must be able to multi-task, prioritize and perform effectively in environments consisting of frequent interruptions and constant changing conditions
  • Travel required to Anodyne’s office locations within region
This position offers a competitive compensation and benefit package including:
  • Bonus eligibility
  • Health, dental, and life insurance
  • Vision insurance
  • PTO
  • Mileage Reimbursement

www.anodyne-services.com

EOE

If you are interested in joining our team, please submit your resume to Courtney Quinn, Executive Vice President.

#MO123

Salary : $81,800 - $104,000

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