What are the responsibilities and job description for the Expediter position at Another Broken Egg?
Another Broken Egg Cafe isn't your typical breakfast, brunch and lunch place. Our menu is second-to-none, loaded with fresh ingredients and creative recipes across a wide variety of breakfast classics, memorable brunch dishes and lunchtime favorites. Each location is designed to feel like a casual getaway, served up with a generous side of family, friends and friendly service.
Much of our success can be linked to our philosophy that \Nothing Short of Right is Right.” Each restaurant is managed by a hands-on owner who believes every detail is important in making our guests happy. So from the time you enter to the time you leave, your dining experience feels like a relaxing vacation, yet with all the comforts of being close to home.
Overview:
Serve as a liaison between cooks, servers and customers to maintain order efficiency through accurate plating, timely preparation and delivery. Expediters are the last line of “defense” to ensure food is properly plated and is pleasing to the eye. Remember guests are expecting the best; you are that important link in the chain that can make it happen!
Closing Duties::
- Collect trash, consolidate bags & re-bag all trash receptacles.
- Clean and wipe down countertops, walls & equipment.
- Breakdown & clean conveyor toaster after turning off.
- Wipe down all shelves & organize all products.
- Re-stock area with product to ensure next morning shift success.
- Thoroughly wipe down interior and exterior of microwave oven.
- Organize bread rack and seal all open bread packages.
- Scrub down & clean all food carrier trays thoroughly.
- Properly clean wooden floor racks each day according to standards.
General Procedures::
- Report to work on time and properly dressed to deliver food to customers.
- Have a pleasant and quick smile; treat everyone with respect & kindness.
- Uphold and maintain high quality customer service and hospitality at all times.
- Professional phone skills.
- Ability to effectively communicate and obtain problem solving skills.
Opening Requirements::
Primary duties include identifying & completing prepared dishes properly with condiments, garnishes and ramekins on every dish, every time according to standards.
Other opening procedures are as follow:
- Check and ensure your “area” is fully stocked and ample back-up is available.
- Make sure that you are aware of all waitstaff sections & who is working that day.
- Ensure back up prep has been completed and replenish supplies.
During Business Hours::
- Promptly and neatly apply garnishes and condiments to completed plates.
- Verify all dishes are complete according to ticket.
- Page waitstaff if necessary, if not deliver hot food promptly to appropriate table.
- Maintain a clean and presentable work area.
- Re-stock during slow periods, stay prepared for the big slams!